Phu Quoc Island Beach Holidays

The room was large and the view and private pool was very good. The bed wasn't very comfortable and the linens and towels were very basic. The food at breakfast and dinner was OK and reasonably priced. There were insufficient loungers by the sandy beach, others were available but it was rocky and you couldn't easily swim in the sea. Whilst there were plenty of restaurants, supermarkets and spas in the nearby village, it was a challenge to get any grab drivers to come to the hotel and you could easily wait 30mins and usually this was only because someone had been dropped off. The walk to the village was about 1.2km, but it is a little up and down and when the temperature is about 37c it isn't great. The resort has a number of golf carts which they could have used to have a regular shuttle service for guests or even charge for the service, but they restrict your use of these vehicles to your day of arrival & departure only and within the hotel area. If I return to Phu Quoc I will choose a more convenient location.

Fantastic spot for young families. Great breakfast with lots of options. Lovely rooms with clean and well looked after facilities.

Really nice resort with private beach and excellent service, ideal for sunset

GREAT experience, very nice hotel Great food selection and 5 star restaurants and bars

Good: Nice pool and access to beach. Good selection of activities! Rooms are closer to beach than other resorts. Bad: Staff is task oriented and poor at customer service. The place is kind of boring and too loud with kids to make it relaxing. Definitely a family resort! I stayed here and Wyndham. I would choose this place for the pool and proximity to beach. You have to use shuttles or grab to go to any attractions from both places!

The resort is tired and needs a really big renovation. Loungers are breaking, and the water sports equipment is broken and they are not replacing it so there are literally no activities in the resort at all. Bathrooms are tired and not very clean. Outdoor furniture by the rooms have no cushions so too uncomfortable to be sat on. They won’t even give you an iron and want to charge for everything. Staff are friendly but need training. We ordered the kids two spag bowls one night and one arrived and the other took another 40 mins to arrive. Restaurant and resort is a bit soulless with little atmosphere. Breakfast buffet is ok. They offer an airport shuttle but apparently it was fully booked when we tried to book it. The location isn’t great - you have to order a taxi or grab to go anywhere. Nothing is in walking distance of the resort. The private beach is so small, you can’t fit a lounger on there and it disappears at high tide. This place is definitely not 4 star!!

GREAT experience, very nice hotel Great food selection and 5 star restaurants and bars

Good: Nice pool and access to beach. Good selection of activities! Rooms are closer to beach than other resorts. Bad: Staff is task oriented and poor at customer service. The place is kind of boring and too loud with kids to make it relaxing. Definitely a family resort! I stayed here and Wyndham. I would choose this place for the pool and proximity to beach. You have to use shuttles or grab to go to any attractions from both places!

The room was large and the view and private pool was very good. The bed wasn't very comfortable and the linens and towels were very basic. The food at breakfast and dinner was OK and reasonably priced. There were insufficient loungers by the sandy beach, others were available but it was rocky and you couldn't easily swim in the sea. Whilst there were plenty of restaurants, supermarkets and spas in the nearby village, it was a challenge to get any grab drivers to come to the hotel and you could easily wait 30mins and usually this was only because someone had been dropped off. The walk to the village was about 1.2km, but it is a little up and down and when the temperature is about 37c it isn't great. The resort has a number of golf carts which they could have used to have a regular shuttle service for guests or even charge for the service, but they restrict your use of these vehicles to your day of arrival & departure only and within the hotel area. If I return to Phu Quoc I will choose a more convenient location.

Fantastic spot for young families. Great breakfast with lots of options. Lovely rooms with clean and well looked after facilities.

GREAT experience, very nice hotel Great food selection and 5 star restaurants and bars