Dubai Coast Adventure Holidays

Staff was Excellent ! From the front desk to the person that cleaned my room to the restaurants ! Had a great experience ! I had left my Pashimina scarf at my room when I checked out and remembered at the airport ! Well the hotel sent a staff member to bring it to me at the airport ! What service ! Excellent ! Great stay !

Amazing stay. Not cL a complaint I could make

I travel frequently and spend more than 70 nights each year in hotels. Unfortunately, this was one of my most disappointing hotel stays. Despite having a confirmed reservation, there was a problem locating my booking when I arrived late at night. Check-in took approximately 40 minutes to resolve after a long day of travel. Service during the stay was also below expectations. A room-service tray remained outside my room for three days before being collected. Elevator waits were regularly very long, particularly in the morning, and using the stairs was often faster. Service at the pool also did not meet the standard I expected. The staff were polite and tried to be helpful, and my criticism is not directed at them personally. However, the hotel’s check-in procedures, housekeeping coordination, elevator capacity and overall operations require significant improvement. Based on my experience, I would not choose to stay at this property again.

Nice stay recommended

Staff was Excellent ! From the front desk to the person that cleaned my room to the restaurants ! Had a great experience ! I had left my Pashimina scarf at my room when I checked out and remembered at the airport ! Well the hotel sent a staff member to bring it to me at the airport ! What service ! Excellent ! Great stay !

Amazing stay. Not cL a complaint I could make