Camp John Hay Adults Only Holidays

Location is good. For the price paid, it was a good value. However, this property has seen better days...long ago. Room was good, but very outdated. TV but no channels, no news, cable, etc… Only Netflix if you have your own account. The pool looks great in the pictures but is a big disappointment. The water was clear and clean BUT there are no pool chairs, nowhere to set your towel or stuff except on the broken concrete around the pool. Pool area is falling apart, very sad. No pool towels. No adult supervision. Children running wild diving into the pool splashing people. Check in was chaos. It appears the building has a dozen different names. Online apps, phone maps and taxi drivers can't find it as this is NOT the name of the building. To check in I was directed to a side desk in the lobby, not the main desk. There appear to be several hotel businesses and apartments all renting out rooms in the same building. No one really seemed to be in charge. Fortunately I needed no assistance during my stay as I'm sure it would have been complex.

Perfect choice for big group of family and everything is very convenient☺️ Thank you!!

Yo can definitely find something cheaper for the same and even better services For a 5 star hotel, the check in area is too warm. Breakfast buffet is middling . U have to ask for coffee … why can’t coffee be available without asking someone to pour it for you ? And bring your own Splenda as they only have sugar as an option.

Always great!

The bathroom tub is not draining well. The water is too hot & the faucets are old and loose

Location is good. For the price paid, it was a good value. However, this property has seen better days...long ago. Room was good, but very outdated. TV but no channels, no news, cable, etc… Only Netflix if you have your own account. The pool looks great in the pictures but is a big disappointment. The water was clear and clean BUT there are no pool chairs, nowhere to set your towel or stuff except on the broken concrete around the pool. Pool area is falling apart, very sad. No pool towels. No adult supervision. Children running wild diving into the pool splashing people. Check in was chaos. It appears the building has a dozen different names. Online apps, phone maps and taxi drivers can't find it as this is NOT the name of the building. To check in I was directed to a side desk in the lobby, not the main desk. There appear to be several hotel businesses and apartments all renting out rooms in the same building. No one really seemed to be in charge. Fortunately I needed no assistance during my stay as I'm sure it would have been complex.

Yo can definitely find something cheaper for the same and even better services For a 5 star hotel, the check in area is too warm. Breakfast buffet is middling . U have to ask for coffee … why can’t coffee be available without asking someone to pour it for you ? And bring your own Splenda as they only have sugar as an option.

I stay for 2 nights Nice hotel. Very modern. I use Spa services. Excellent massage only 1800 peso- 30 dollars for 1 hour. But cleaning people forgot about me. Never replace garbage and bed sheets and towels. Only after my request I be got towels. But hotel is nice , has a nice pool and roof top bar. Very good location