No one was there to meet us when we arrived thirty minutes after "check-in" time. A phone call resulted in the quick appearance of a staff member. There was no information booklet in our apartment. As travelers from the US, this made us a little uncomfortable. After two requests, we received one the day after check-in.
The apartment was overly warm, but windows opened which resolved that issue.
The positives are many: it was roomy with separate kitchen, living room/fold out sofa, and bedroom - perfect for a family of 3.
The tram station was a 1 - 2 minute walk away, as were grocery stores, and a restaurant. Other restaurants and nice shops were within very close walking distance. Lake Zurich and the China Garden were also easy walking trips. We actually walked into town, but that was a longer walk. Trams run regularly and are always on time!
Would definitely recommend due to location, cleanliness, and size.