Zona Comercial Holidays from AU$1,431

The hotel had my reservation, so easy check in and check out. No billing issues. Multiple pools (the rooftop one is for adults only), hot tubs and beach is 10 steps outside the property. The gym was nice but gets crowded at peak times. Aleta restaurant has long wait times to receive food. The hotel issued new room keys without verifying IDs or any information (big safety concern), the balcony doors don’t lock, and the last night I could hear upstairs guests VERY loudly.

Very nice hotel well out of the city.

Food and service way over the top! This resort exceeded all expectations, we couldnt believe how excellent the food was, the breakfast buffet is incredible, made to order omelets and everything in between! Pool bar and poolside service was stellar, you sit down in the pool area and a server immediately comes up to you and brings you anything you want and its all excellent! All of the restaurants have different offerings and each one is better than the last! You walk out of your ocean view suite and theres a driver right there to take you wherever you want, resort is huge so this was extremely helpful. From the moment you pull up until the moment you leave you are pampered! The staff is proud of what they do and are truly dedicated to their jobs and what the property is all about. Go there, dont hesitate to book, you wont be disappointed, make sure you go all inclusive!

Clean room, very luxurious and the staff was amazing. Was able to swim in the ocean a few times (first time in Cabo).

I booked a non-refundable room at this place in December 2025 with a planned stay in mid April 2026. Mexico then decided to start dragging people out of their cars and suffering general drug related terror spread throughout their country. I asked the hotel if they would consider a refund for my stay as I was understandably not comfortable going there any longer, Delta Airlines had no problem with it and gave me my money back; as good customer service and future guest retention would suggest. Not these guys though, ‘you booked it and too bad’. You might enjoy the place though, who knows.