Exterior

Reviews of L Hotel Changsheng

3.5 out of 5
L Hotel Changsheng
No.1, Changsheng Road, Gongbei, Zhuhai, Guangdong

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 108 reviews" "
Rating 8 - Good. 64 out of 108 reviews" "
Rating 6 - Okay. 14 out of 108 reviews" "
Rating 4 - Poor. 3 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
My only complaint was the mattress was too firm for me.
Stayed 2 nights in Apr 2023

10/10 Excellent

MAN KIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Alina on 7 Mar 2020
尊敬的宾客:您好!感谢您选择下榻 珠海L HOTELS并给予全满分的点评。您的赞美就是我们酒店前进的最大动力。酒店优越的地理位置、体贴入微的真情服务,旨在为您的旅行带来更多便利和欢乐。再次感谢您对酒店的关注和支持,诚挚期待您的下次光临!

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Alina on 29 Dec 2019
尊敬的宾客:您好!感谢您光临珠海L HOTELS 并对我们做出了满意的点评。“宾客至上,服务第一”是我们酒店一贯的经营宗旨。今后,我们将会一如既往地保持我们的服务质量和服务热情,为宾客提供更优质的服务。真诚期待您的下次光临!

6/10 Okay

Jane, New York

Travelled with family
Liked: Cleanliness, staff & service
The rooms were clean and had smoke smells even though our rooms were supposed to be smoke free rooms. We were all allergic to cigarettes and had all kinds of respiratory problems. People smoked in hallways and elevators. The hotel had non-smoking signs in public areas but not enforcing the non- smoking policy. Its location is very convenient.
Stayed 2 nights in Nov 2019
Response from Alina on 13 Dec 2019
Dear guest: hello! Thank you for staying at zhuhai L Hotels and giving us a comment. We are dedicated to serving every guest,also actively improving our shortcomings. I'm glad to get your support, we will strive to do our best. Sincerely welcome your presence again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Nov 2019
Response from Alina on 21 Nov 2019
Dear guests: Thank you for choosing Zhuhai L Hotels.It's our pleasure to serve you ,we're so happy that has brought you convenience ,we will do better in the future.Look forward to seeing you again,thank you very much!

8/10 Good

Wai-Keung V

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Alina on 21 Nov 2019
尊敬的宾客:您好!感谢您对本酒店的支持与厚爱!并在百忙之中对在我酒店的入住感受进行了分享。真诚期待您和您的朋友能多多光临珠海 L Hotels 。

8/10 Good

Poon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient staff and comfort
Efficient staff and comfort.
Stayed 1 night in Nov 2019
Response from Alina on 18 Nov 2019
Dear guests: Thank you for choosing Zhuhai L Hotels.It's our pleasure to serve you ,we're so happy that has brought you convenience and your praise is important to us,we will do better in the future,Look forward to seeing you again.Welcome home,thank you very much!

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2019
Response from Alina on 2 Nov 2019
尊敬的宾客:您好!感谢您光临珠海L HOTELS 并对我们做出了满意的点评。“宾客至上,服务第一”是我们酒店一贯的经营宗旨。今后,我们将会一如既往地保持我们的服务质量和服务热情,为宾客提供更优质的服务。真诚期待您的下次光临!

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from Alina on 3 Oct 2019
尊敬的宾客,您好!在茫茫人海中,感谢您的短暂停驻,才会让我们遇见彼此!酒店是顾客的家外之家,为顾客提供称心满意的服务是我们的职责。您的支持和信赖是我们精益求精的动力,我们衷心期待您的下次光临!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Aug 2019
Response from Alina on 26 Aug 2019
Dear guest: Hello! Thank you for choosing to stay at L Hotel in Zhuhai and review our services. All the staff of the hotel are very happy to serve you, we sincerely welcome you to come again!

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019
Response from Alina on 13 July 2019
尊敬的宾客:您好!感谢您的入住体验并在百忙之中给予点评。酒店将有计划地逐步更新,在服务方面我们将更加关注细节,令服务品质日臻完美,为宾客创造更好的入住体验。非常期待您的下次光临!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Not worth the price for China hotel
First time in this hotel. Picked if for it’s proximity to the gongbei border. Check in counter is on the 5F bed in room tho queen size is small and room is not too spacious. Would prefer the hotel next to it. Breakfast selection is poor too.
Stayed 2 nights in May 2019
Response from L on 5 June 2019
Dear guest, Hello! Thank you for staying at L hotel in Zhuhai. The hotel will be gradually updated in a planned way. In terms of service and eqiupment, we will pay more attention to the details, make the service quality perfect, and create a better stay experience for the guests. Looking forward to your next visit!

10/10 Excellent

jing cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from L on 13 June 2019
尊敬的宾客:您好!感谢您选择下榻 珠海L HOTELS并给予全满分的点评。您的赞美就是我们酒店前进的最大动力。酒店优越的地理位置、体贴入微的真情服务,旨在为您的旅行带来更多便利和欢乐。再次感谢您对酒店的关注和支持,诚挚期待您的下次光临!

10/10 Excellent

Sunny Kinchung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good location, nice staff , clean and bright room.
Stayed 2 nights in May 2019
Response from L on 15 May 2019
Dear guest: Hello! Thank you for your staying. The superior location and excellent service are the main reasons why the guests choose our hotel. We are also striving to create a warm and comfortable living environment for our guests and strive to be better. Sincerely looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from L on 13 May 2019
Dear guests, hello! Thank you very much for your evaluation of our hotel. The hotel is located in the center of Gongbei. It is the intersection of traditional culture, business and food. It is only 1 minute walk from the Border Gate and Zhuhai Station. Sincerely looking forward to your visit with friends and family.

6/10 Okay

Soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from L on 13 June 2019
尊敬的宾客,您好!在茫茫人海中,感谢您的短暂停驻,才会让我们遇见彼此!酒店是顾客的家外之家,为顾客提供称心满意的服务是我们的职责。您的支持和信赖是我们精益求精的动力,我们衷心期待您的下次光临!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from L on 8 May 2019
尊敬的宾客,您好!在茫茫人海中,感谢您的短暂停驻,才会让我们遇见彼此!酒店是顾客的家外之家,为顾客提供称心满意的服务是我们的职责。您的支持和信赖是我们精益求精的动力,我们衷心期待您的下次光临!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from L on 27 Mar 2019
尊敬的宾客:您好!感谢您选择下榻 珠海L HOTELS并给予好评。您的赞美就是我们酒店前进的最大动力。酒店优越的地理位置、体贴入微的真情服务,旨在为您的旅行带来更多便利和欢乐。再次感谢您对酒店的关注和支持,诚挚期待您的下次光临!

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located, and there are many restaurant within walking distance; to get a cab, it is also fairly easy as it is directly opposite the complex for custom and immigration control between Zhuhai and Macau, and is very close to Zhuhai train station; rooms are reasonably priced for the location.
Stayed 1 night in Mar 2019
Response from L on 11 Mar 2019
Honored guests, thank you for staying at Hotels L also thank you for your comments to share such detailed at the same time, we will continue to spare no effort to improve the quality of our service, and provide the best service for every guest, are looking forward to your coming!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Room is bright and clean.
Stayed 1 night in Feb 2019
Response from Cathy Li on 1 Mar 2019
Dear guest: Hello! Thank you for your staying. The superior location and excellent service are the main reasons why the guests choose our hotel. We are also striving to create a warm and comfortable living environment for our guests and strive to be better. Sincerely looking forward to your next visit.

8/10 Good

Wric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is nice. In the second night of my stay, the tv doesn’t have any signal. So I called the staff for assistance, they come and fix in a very fast speed and soon has been fixed.
Stayed 2 nights in Jan 2019
Response from Cathy Li on 26 Feb 2019
Dear Guests: Hello! Thank you very much for staying at Zhuhai L hotels! The superior location and excellent service are the main reasons why the majority of guests choose our hotel, we are also constantly creating a warm and comfortable living environment for our guests and strive for better. Looking forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Cathy Li on 26 Feb 2019
Dear guests: Hello! We’ re glad you are very satisfied with the service and environment of the hotel. Thank you for your comments! We sincerely look forward to seeing you with your family again!

8/10 Good

kyaik juan, Singapore

good location, and service
Stayed 1 night in Nov 2018
Response from L on 12 Dec 2018
Honored guests, thank you very much for perfect score of our hotel, the hotel is located in the heart of zhuhai gongbei, here is the confluence of traditional culture, business, food, walking distance from the macau pass only 1 minute, is the first choice for business travel and leisure resort, sincere look forward to your friends and family again.

10/10 Excellent

WY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店於拱北口岸對面,方便出行,親子兩床套房,房間很大,而且設備齊全。
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比預期中好
一過拱北關口便見到酒店,非常近,酒店比想像中乾淨,整潔,寧靜,下面更有水療中心,附近有多間食肆
Stayed 1 night in Mar 2023

8/10 Good

PO YEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好近關口,附近附野食,凌晨過關後都很多人,一出關記見到,易搵 房間有落地玻璃,基本用品都齊 早餐反而想一賺 ,加10蚊有自助早餐,款式都算多,味道都落錯
Stayed 1 night in Apr 2023

8/10 Good

po chu

Liked: Cleanliness, room comfort
Check in 大堂服務員禮貌欠佳。 Check out 時清潔員很快通知大堂經理,先生遺下銀包在房間內,讚 朋友們早上到gym房做運動,從未見過開門是下午2點至晚上10點,笑左。 最讚是房間,乾淨企理,毛巾有消毒,非常好。 Check in時服務員告知早餐是7點半到9點半,但到餐廳時,餐廳服務員告知是10點。 酒店需要各部門做好溝通。
Stayed 1 night in Mar 2023

8/10 Good

CHIN FUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適整潔,物超所值
房間整潔乾淨,前台員工有禮,早餐味道很好
Stayed 1 night in Oct 2021

6/10 Okay

KuanWei

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2021

10/10 Excellent

Yongsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good location and convenient to go shopping.
Stayed 1 night in Apr 2021
Response from chen on 8 June 2021
Dear guests:Thank you for choosing to stay with Lhotels in Zhuhai, which is located in the heart of Gongbei, where traditional culture, business and cuisine meet. It is only 5 minutes'walk away from the Macau Gate and city rail Zhuhai Station, is the first choice of business travel and leisure vacation, sincerely look forward to you and friends and family visit again!

8/10 Good

Chi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
自遊行酒店之選
交通方便、性價比高
Stayed 1 night in Mar 2021
Response from chen on 17 Mar 2021
尊敬的客人,感谢您抽出宝贵的时间给予我们肯定,您的满意是我们不懈努力的追求!酒店地处商圈内,这样的位置给宾客吃、住、游、娱、购提供了极大方便,期待着下次让您享受到更完美的入住体验!

10/10 Excellent

MAN I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Alina on 31 Dec 2020
尊敬的宾客,您好!非常感谢您的入住和点评。提供优质的服务是酒店的义务,让您在此享受舒适的入住体验是我们的工作职责。我们会不断精益求精、提升服务完善软硬件设施,希望您能继续支持我们!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Alina on 5 Mar 2020
尊敬的宾客, 感谢您对我们酒店的认可! 酒店以极佳的设施和一流的服务让宾客尽享舒适与轻松,在旅途过程中度过美妙安心的一晚,真诚期待您的下一次光临。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Alina on 30 Dec 2019
Dear guest: Hello! Thank you for choosing to stay at L Hotel in Zhuhai and review our services. All the staff of the hotel are very happy to serve you, we sincerely welcome you to come again!

6/10 Okay

Kam Loy

Travelled with family
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Alina on 25 Dec 2019
尊敬的宾客:您好!感谢您光临珠海L HOTELS 并对我们做出了满意的点评。“宾客至上,服务第一”是我们酒店一贯的经营宗旨。今后,我们将会一如既往地保持我们的服务质量和服务热情,为宾客提供更优质的服务。真诚期待您的下次光临!

10/10 Excellent

Elsa, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable .staffs are helpful and friendly.
Stayed 1 night in Dec 2019
Response from Alina on 10 Dec 2019
Dear guest: Hello! Thank you for choosing to stay at L Hotel in Zhuhai and review our services. All the staff of the hotel are very happy to serve you, we sincerely welcome you to come again!

6/10 Okay

Jack, 香港

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
位置確實很優越,但係房內竟然冇雪櫃,要問先至有。 此外個Wi-Fi,係連接唔到嘅。有專人搞過,都係唔得。對於遊客實在很不方便。
Stayed 1 night in Dec 2019
Response from Alina on 10 Dec 2019
尊敬的宾客:您好!根据您反馈的情况,在此真诚向您表示歉意。针对您所反映的问题我们已提交到酒店相关部门处理,给您带来不便之处我们深感抱歉。在服务宾客的同时,我们亦会积极完善自己的不足。再次感谢您对我们提出的宝贵建议,我们会努力做到最好。也诚挚期待您和家人、朋友的再次到来。

2/10 Terrible

Ut Mui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不會再入住此酒店
酒店房對住另一間酒店...他的霓虹燈閃閃! 廁所水聲,途人經過說話聲音以及隔離房的開水喉聲聽得非常清楚 酒店職員不專業..退房時要求我們在等候因為要檢查房間,這是冇問題的,但係等了一段時間、職員問我們有沒有用過東西?咁,是否沒有檢查房間?這樣在等候是為了什麼?
Stayed 1 night in Nov 2019
Response from Alina on 10 Dec 2019
尊敬的宾客:您好!看到您的点评,酒店全体对此深感抱歉,带给您不愉快的入住体验.关于您在点评中提到的问题,酒店一定会进一步跟进改善,以不断提高酒店员工的服务意识,重视服务质量的提升,务求为您的下一次入住提供更好的居停感受。再次向您表示歉意,希望能得到您的谅解。祝您生活愉快!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Alina on 23 Nov 2019
尊敬的宾客, 感谢您对我们酒店的认可! 酒店以极佳的设施和一流的服务让宾客尽享舒适与轻松,在旅途过程中度过美妙安心的一晚,真诚期待您的下一次光临。

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
位置接近交通運輸點,離拱北關口只有一條馬路之隔。周邊食肆多選擇。唯早餐的食物補充慢,而且客人多的時候要等位。另外,在入住時有朋友夜晚才抵達,已到接待處補交證件,但到翌日進入餐廳用早餐時,職員說我們沒有補回證件,不可進入餐廳。這點雖要改善,因房間是雙人房,有房咭證明,應批准二人進入,不用這樣官僚的做法。不過,這酒店的整體服務、清潔及位置,下次再訪拱北也會考慮再入住。
Stayed 1 night in Nov 2019
Response from Alina on 25 Nov 2019
尊敬的宾客,您好!感谢您的留言和点评,珠海 L Hotels 昌盛店始终将您的利益置于首位,力求为顾客提供最优质贴心的服务,能够令您满意是我们的荣幸,真诚期待您下次光临。

6/10 Okay

Verified traveller

Travelled with family
best - location near the station worst - toilet not clean
Stayed 1 night in Nov 2019
Response from Alina on 13 Nov 2019
Dear guest: hello! Thank you for staying at zhuhai L Hotels and giving us a comment. While we are dedicated to serving every guest, we are also actively improving our shortcomings. I'm glad to get your support, we will strive to do our best. Sincerely welcome your presence again!

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
床太細,要求吸煙人士,原來全座禁煙,當初預訂時,就不用訂這間,因為確認時,網頁有得㨂吸煙房同不吸煙房
Stayed 1 night in Nov 2019
Response from Alina on 25 Nov 2019
尊敬的宾客:您好!感谢您将珠海 L Hotels 作为此次出行的下榻之所,并与我们一同分享您的入住体验。给您带来不便之处我们深感抱歉,我们会积极完善自己的不足,努力做到最好。诚挚期待您和家人、朋友的再次到来。

8/10 Good

SHEUNG HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Alina on 5 Nov 2019
尊敬的宾客, 感谢您对我们酒店的认可! 酒店以极佳的设施和一流的服务让宾客尽享舒适与轻松,在旅途过程中度过美妙安心的一晚,真诚期待您的下一次光临。

8/10 Good

FOO KI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
整體不錯,地點很方便
Stayed 2 nights in Sep 2019
Response from Alina on 6 Oct 2019
尊敬的贵宾:您好!非常感谢您的入住和好评!优越的地理位置和卓越周到的服务是广大宾客选择酒店的原因之一,我们也在不断的为客人营造温馨舒适的居住环境而努力,并力争做到更好。您的宝贵意见能帮助我们更好地成长,真诚期待您的下次光临。

8/10 Good

Suk yee

Liked: Cleanliness, property conditions & facilities, room comfort
地點超方便
Stayed 1 night in Sep 2019
Response from Alina on 2 Oct 2019
尊敬的客人,您好!感谢您下榻珠海 L Hotels 昌盛店并给予评价!酒店位于拱北关口与城轨珠海站的正对面,楼下有珠海最大的口岸地下购物广场,吃喝玩乐一应俱全,是商旅度假的最佳选择,热切期盼您能多多光临!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Alina on 2 Oct 2019
尊敬的宾客,您好!感谢您下榻珠海 L Hotels 昌盛店并在此分享入住体验!我们将竭尽所能,努力做到更好!再次感谢您对我们酒店的支持与关注。

10/10 Excellent

WAI SUM SAMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Alina on 2 Oct 2019
尊敬的宾客,您好!非常感谢您下榻珠海 L Hotels 昌盛店。酒店位于拱北繁华商圈,环境优雅、购物便利、服务贴心,是商旅度假的最佳选择,有您的关注,我们会继续努力进步,热切期盼您能多多光临!

8/10 Good

LAN YING LANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Alina on 2 Oct 2019
尊敬的宾客,您好!在茫茫人海中,感谢您的短暂停驻,才会让我们遇见彼此!酒店是顾客的家外之家,为顾客提供称心满意的服务是我们的职责。您的支持和信赖是我们精益求精的动力,我们衷心期待您的下次光临!