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"The hotel is so old and smelly, I would rate it as a 1 star. Not even offering body lotion. We paid over $850 a night. It’s total ripoff!"

"Overall condition is excellent. Room is very clean.. It is very quiet.. breakfast is fresh. Staff is very friendly.."

"Love this hotel! Relatively clean, and the staff are amazing. They also gave us the number for a private driver when we needed to return from Alishan National Park. We stayed in both the Superior Quadruple Room and Superior Double Room across 3 nights, and they were both lovely. The Double room felt like it was a bit newer/cleaner, with plush tatami, while the Quadruple room was amazing but felt a bit worn out with one of the Japanese seating pillows having a really faint smell of urine? Their curtains are quite old with little holes throughout. They provide tea sets in the rooms, and give 7-Eleven vouchers (located upstairs above the hotel reception) for each night you're staying. We tried their hotel dinner set one night and it was also really good. As for noise, you can hear neighbouring rooms very easily but the main reception area with heaps of visitors can't be heard."

"The front desk staff had an extremely poor attitude. Check-in was supposed to be at 14:00, but the hotel arbitrarily decided to force guests to wait until 15:00. The facilities are outdated, and there is no Wi-Fi in the rooms at all! Please stop lying to guests and claiming you have Wi-Fi! Perhaps they think that being located in the park area means they’ll always have customers anyway, so they treat guests with complete disregard and show absolutely no proper hotel service standards or attitude. I strongly do not recommend staying here."

"Bed is hard and toilet is small. Not convenient to bath. "

"Room was a bit small, but new and clean. Front desk was very helpful, but the staff in the restaurant (breakfast) was not. Very good rooftop Mountain View. "

"Expectations are met"

"Great view for green lover, I enjoyed the stay!"

"About 40-ish minute drive from Alishan national park. The staff were very friendly and responsive! We had a problem with a smell coming from the toilet, but the staff fixed it right away. The rooms were a bit cold in January, but otherwise, beautiful room. We had complimentary, high quality mountain tea that the staff prepared freshly for us. Overall, great time and would book again."