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"There is no kitchen, kettle or microwave. There is no common area. Because of this people eat in the beds, in dormitory and even in hallways. Under the beds are many crumbs that do need yo be cleaned up. Check in was great but after that staff were less helpful. The cost of a coffee changed with the staff person. The place you could sit to eat your own food changed (even though the restaurant was closed most of the time I was there. Many people staying there had no idea you could eat your own food at a table so one guy found bathroom was best place. The few garbage cans were full of food and containers. Lights stay on all night in dorms so bring eye mask (could not find a switch in the room). Good location and so much potential. Designate a common area for phone calls and eating - maybe add a microwave and kettle. And make sure all customers have the same information about where they can eat or sit to talk. "

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"Room was good but had a faulty plug which was loose at the wall. "

"Staff were excellent and friendly. Room clean and adequate."

"I have asked for a cancellation of trip due a customer cancellation of the job in Groningen but I haven’t received any feedback from the hotel, it was enough also a simple “not possible “ "

"Another building right outside our window which stopped natiral light coming it and the decor was very dark also. It was a very cosy clean room however. "

"Room very clean and very friendly staff"

"Lovely modern hotel , central location to the city center. Good selection at breakfast and ate at the hotel restaurant in the evening . Exceptional meal. "

"Very nice. Clean room, lovely facilities, helpful reception, great restaurant staff and food. "