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"Verycourteous staff"

"This hotel exceeded expectations, really nice vibe, only 25 minutes on the nearby tram to alexanderplatz. Perfect location near the lake which was a lovely walk to after a delicious breakfast. We arrived ready to leave our luggage and our room was ready so we get to check in at 1pm instead! I think we were just lucky but it was nice they let us in. The shower head wasn’t working but we were fine with the bath function and alerted reception which took a note of it the following day so it didn’t really bother us as everything else was spectacular. The hairdryer was also pretty decent for those planning on washing their hair! Overall we really enjoyed it and the district was really pretty to walk around in with easy access to main sights. "

"Nachts ging für 1,5 Std der Feueralarm an. Da kein Personal im Hotel ist (Anwesenheit nur 14-21h) konnte das Problem erst durch Polizeieinsatz behoben werden. Für einen Sandparkplatz zahlt man 15EUR UND MIT 100 EUR Hotelkosten ist die Preis/Leistung miserabel. Das Bad ist eine Miniaturausführung. Hotel ist jedoch sauber."

"Needs a renovation, carpets are torn, rooms still use old-school keys rather than cards "

"Stayed 4 nights, did only clean room once. No spare toilet paper in the room. Had to find spare once in the common bathroom downstairs after hours. Room right above a lounge/cafe with a birthday on Saturday night. Loud music all night, impossible to sleep and no service onsite"

"Clean but almost fully automatic which had its pluses and minuses."

"This hotel is incredibly clean. The breakfast is fabulous, with plenty of variety. The closest I can come to saying anything bad is that the WiFi wasn’t robust. That didn’t really matter, because the cellular data was great. "

"Second visit here. Friendly and helpful staff. Will come back again. "