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"The hotel facilities were excellent, but the staff service left much to be desired. It was truly disappointing that the information provided by the front desk and the restaurant regarding our reservation did not match."

"Great customer service they had great breakfasts, clean room amazing location as well"

"Well-maintained property walkable to Dotonbori - great location, top notch amenities, great breakfast selection, close to transport, etc. but it’s a box of a room which is standard in Japan so mentioning it seems irrelevant. However, it’s clean so what more could a traveler need."

"Staffs are extremely nice, Polite and helpful. Staffs even help to carry the luggages to the bus going to the airport."

"Fantastic hotel all round! 100% would recommend. - Brilliant location right next to an underground station, only a few stops away from Namba or Umeda. - Very fast and easy check in with a machine and helpful staff. - Great facilities and amenities. I really liked the complimentary beauty products on offer, that is a great touch! - Complimentary drink offered on arrival and a free coffee bar 24/hr. - Good room space and nice bathroom. - Nice breakfast served until 10am. - Events put on for guests a few nights a week."

"Great hotel with an amazing view of Osaka. Staff were helpful in booking restaurants and helping navigate around Osaka. The hotel is close to the metro station about a 6 minute walk and a few stops from Namba station. The hotel itself is clean and the rooms are spacious and plenty of room if travelling with kids."

"Convenience"

"Centrally located to a lot of amenities and walking distance to Osaka train station. Clean property and more room space."

"Breakfast was very good, staff all friendly and helpful, clean room and facilities, excellent location is you want shopping, near train and bus stations. Highly recommend."