Yuecheng Hotels, Shaoxing

"An AMAN experience, a fusion of beautiful location and rich local culture with excellent service by international standards "

"Friendly stuff "

"good"

"We stayed one night only when we traveled to Shaoxing for tourism purpose. The hotel location is good , closer to restaurants and public transportation. The hotel room is large and is clean. The bed is not the best but ok. It has nice view facing a park and nearby high rise buildings. I like the area since it looks like commerical but it is relative quiet and clean. Breakfast has many selections. Staff are friendly, efficient and helpful. Per our request, they extend our check-out time without...

"Bad"

"Guests are very noisy. They start chit-chatting at midnight & 6am, kid was yelling & playing instrument at 8am, so we totally could not sleep whole night. It is cheap so the facilities are poor and old: (1) the toilet is broken but fixed on the 2nd day (2) the sink in our room has water leakage problem (3) the door is broken and cannot be locked (4) the building is old so you could hear staircase sound when guest walk The things I appreciate: (1) super close distance to all shops, most famous...

"clean quite and comfort"

"Clean room and breakfast."

"Room condition was quiet and clean . Also, staffs were very kind and breakfast was good."

"Convenient. Good service. "

"Quiet location, about 30 minutes from high speed rail station and less from airport."

"good room condition and service"

"在服務台CHECK IN,找了5分鐘也找不到我的預訂,服務員竟然傾向問我是否有訂,講HOTEL.COM佢聽唔明(無培訓?) 最後她的另一位同事找到,她解釋說我打中文名字找不到,原來你是用英文預定(大哥身份證中國人都係中文英文,你還想有那種語言,中文無就好自然打英文啦).已經火火地 比訂金要我比3千,3千你唔係呀?總價住2晚先2千元,你要我比3千,得,如果係你公司規定我都會比,但你原因竟然係話而家未查到你比晒錢未,大哥比晒啦比埋信息你睇啦,你仲想點,你埋EMAIL你睇話金數已付,你都仲係要屈我2千,我問平時比幾錢,佢話1000,我就唔出聲,佢就係咁嬲我比2千,之後會退番比你,大哥我夠知啦,問題係唔憤氣嗎,點解我會比多D,我做錯咩?跟住佢有粒高級少少既人出來了解最後都係比左1千按金. 跟住入房,好激氣,收三個人錢,比二張床,用品全部二個人,火都來,之後朋友去廁所,個廁所都仲有尿未沖廁,仲要塞埋,毛巾一條都無,打電話叫服務台又三吹四請,打5,6次先送齊所有用品,都未講完,不過都唔想再講,簡直垃圾,賓館不如!!!!!如果評分係10分滿分,我會評負一千分!!"