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Reviews of eL Hotel Yogyakarta Malioboro

3.5 out of 5
eL Hotel Yogyakarta Malioboro
Jalan Dagen No. 6, Sosromenduran, Yogyakarta

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 11 reviews" "
Rating 8 - Good. 5 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Diana

Travelled with partner
Liked: Staff & service
This hotel felt like it was supposed to be fancy but really missed the mark in a number of areas. There were some big stains on our bed linens; the bathroom faucet ran brown, possibly rusty, water for the first 5 minutes after turning it on; they advertised a poolside bar but no one seemed to work there or know how to serve or charge for drinks. That said, the staff was kind, the location was perfect, and the breakfast was outstanding.
Stayed 4 nights in Jun 2023

8/10 Good

Michael, Cape Elizabeth

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was fine and clean.

10/10 Excellent

Boedi

Stayed 2 nights in May 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont like new wing construction thru the night. Noisy
Stayed 4 nights in Jan 2020

6/10 Okay

Soon seng

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Thieve in the hotel.
We arrived the hotel early. So we decided to leave our luggage with the concierge and go out for our visiting while waiting for check in time. Reception were very friendly. After check in, we were finding for our phone cable in our bag pack unfortunately we can’t find it. Before leaving the luggage with concierge earlier I have repack our valuable items into the locked luggage. We left the charging cable in the back pack so that it’s easy to take out when we reach the room. We never expect someone will take our cable since it’s not really valuable. Total lost was a Adapter with three USB slot, one black cable with three different charging head(micro usb, lighting head and type C head) and 2 lighting head cable Marroon colour with 2meter long. We bought a whole new set of cable and charging port from the mall. It’s our fault for not keeping it in the lock luggage but we never expect staff working there will steal our things. Otherwise hotel is near Main Street and convenient.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RR
Excellent location. Clean room.
Stayed 2 nights in Jan 2020
Response from Iwan S. Sumantri on 16 June 2020
Dear Our Beloved guest. Warm greetings from éL Hotel Royale Yogyakarta Malioboro. Thank you for choosing éL Hotel Royale Yogyakarta Malioboro, sharing your experiences and give us all good review. Hopefully our strategic location at Malioboro area and our services will make you more comfortable to stay. We are looking forward to your return to the éL Hotel Royale Yogyakarta Malioboro on your next visit to Yogyakarta. Kind regards, Iwan S. Sumantri General Manager

10/10 Excellent

Preeti

Stayed 1 night in Oct 2022

8/10 Good

INSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Yeni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smua pegawai ramah. Lokasi dekat malioboro dan strategis sekali
Stayed 1 night in Jan 2020
Response from Iwan S. Sumantri on 16 June 2020
Ibu Yeni yang terhormat, Salam hangat dari éL Hotel Royale Yogyakarta Malioboro. Terima kasih telah memilih éL Hotel Royale Yogyakarta Malioboro dan membagikan pengalaman Ibu serta memberikan ulasan nilai kepada kami. Semoga letak hotel kami yang strategis di area malioboro serta pelayanan yang kami berikan semakin membuat Ibu nyaman untuk tinggal. Kami sangat menantikan kedatangan Ibu kembali ke éL Hotel Royale Yogyakarta Malioboro pada kunjungan Ibu selanjutnya ke Yogyakarta. Salam hangat, Iwan S. Sumantri General Manager