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"Ekip çok yardımsever güleryüzlü. Eski Mardin’de valizle ulaşım problem. Görevli arkadaşlar destek oluyorlar."

"We couldn't go to Mardin, we have asked the Hotel to modify our reservation to same hotel but in a different city, bur they didn't accept! Same hotel but different branch, we felt disappointed to be honest."

"The breakfast was very fresh and plentiful. The room was spotless and the shower floor felt heated. The view was lovley and there was parking. The old town is right outside the door. "

"The hotel is in the historic center, walking distance most attractions. Polite staff, no issue with the room. They upgraded my reserved room. Breakfast is"

"We have traveled to many parts of the world and have stayed in many hotels. I can easily say that this hotel and the services we received was, by far, the best experience. The manger was super helpful and available to help in any way possible. I want to especially thank the gentleman at the check-in desk. Even though we didn't speak each other's language, he made us feel at home and interacting with family. He went out of his way to be helpful to us. I can't wait to come back to not only this hotel but also to see the staff again. Thank you for making us feel so special and welcomed. "

"The room was spacious and well equipped. The owner was very friendly and helpful. "

"Well first 2 best things about this property are the people who were outstanding and breakfast even though the tea was colder than I like. Hotel is kind of hard to find specially at night and in the rain but we did find it again thanks to the people. Property is a historical building. İt has immense potential but still lacking basic things than can make this an outstanding property. Bathroom seat not even attached. I did not even try to take a shower. İt needs an exhaust fan terribly perhaps higher floors do have it but bathroom smelled so bad. A/C unit i could not get it to heat the room. Perhaps I did not know how to operate it. The need to wash the sheets on nicer detergent they did not smell very nice. The also need to remove all of the carpeting on the rims and on the trace. No reason to cover beautiful historical floors. Otherwise nice location in the middle of 1000's of years of history. Very beautiful place. Walks and in and around the town is a slice of history."

"Great place. Lovely people, and an amazing breakfast. One thing to note is that there are no rooms with private balconies as per the description."

" I honestly can’t find the words to describe how amazing this hotel was. The staff were incredibly friendly, helpful, and welcoming — they went out of their way to make sure we were comfortable and had everything we needed. Their hospitality was beyond expectations. The room was absolutely stunning — clean, spacious, and beautifully designed. Every detail was perfect. It truly felt like home, but better! Thank you so much to the entire team. This stay was unforgettable, and I’ll definitely be coming back. Highly recommended! "