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Reviews of Oshen Holiday Apartments Yeppoon

4 out of 5
Oshen Holiday Apartments Yeppoon
33 Adelaide Street, Yeppoon, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 308 out of 632 reviews" "
Rating 8 - Good. 202 out of 632 reviews" "
Rating 6 - Okay. 78 out of 632 reviews" "
Rating 4 - Poor. 34 out of 632 reviews" "
Rating 2 - Terrible. 10 out of 632 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small rooms with shared vestibule and laundry with the adjacent room. Laundry is a washer and dryer in one which takes 3 hours to do one load of laundry. Hot water takes 6 minutes to arrive to the room and told “just run the tap until the water comes up” Many dust balls on ceiling above bed. Bathtub floor unstable with crack that opens with pressure. Not the friendliest of staff.
Stayed 1 night in Mar 2024
Response from Reception on 2 Apr 2024
Thank you Aaron for taking the time to post a review. We have logged your concerns with housekeeping regarding the dust balls on the ceiling and your advice regarding the bath tub with maintenance. Unfortunately the hot water system and one big system for the whole building which is why it takes longer to filter through to each apartment. Thank you again for your valuable feedback.

2/10 Terrible

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We arrived late at Oshen’s and the late check-in was flawless, went very smoothly. That night after a very long 600km drive, going to bed all you could hear was the water in the pipes right behind the bed, from people showering on the floors above, the walls must be very thin. The second night was the same, very noisy pipes, again hard to sleep. But to add to the noisy pipes, the wind was smashing our door and it sounded like people trying to beak in! Not good when you don’t know the area. Another sleepless night was enjoyed! Went to reception the next morning to notify them of the banging door issue and we were giving a piece of cardboard to wedge in the door. Next morning, shower time, as we had plans to meet people for breakfast, go to take a shower, no hot water!! Left the shower running for 25 minutes, still cold water. Rang reception and asked if there was an issue they knew about, “Just leave it running, this building is like that” Personally, we will never stay there again, I will not recommend it to anyone either. If you have a choice between the local Back Packers and Oshen’s… Book the Back Packers. I would not normally give a review this hash however the responses we got to issues were not helpful at all.
Stayed 4 nights in Mar 2024
Response from Manager on 9 Mar 2024
Mark - considering you chose to SMOKE on the patio (at a NON-Smoking complex) with your partner, with no consideration for others around you, despite multiple notifications and a direct request to please smoke in the designated smoking area - this seems like a bit of nonsense - 4th level room with 10mm thick cyclone rated glass door, secure and not rattling - hot water from central hot water system in working order - internal pipes through-out complex - weather (windy) ! - have a fabulous day :-) - Oshen

10/10 Excellent

Tamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at oschen because of the very high standards
Stayed 2 nights in Feb 2024
Response from Lynette on 20 Feb 2024
Thank so much Tamara, we very much appreciate you taking the time to review your recent stay for our online audience. Kind regards

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the beach and ocean
Stayed 5 nights in Dec 2023
Response from Manager on 30 Dec 2023
thank you so very much for your kind review.We THANK YOU.Oshen

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exactly what I expected.
Stayed 1 night in Nov 2023
Response from Lynette on 25 Nov 2023
Thank you so much John for posting a perfect review score following your stay with us, we are so thrilled you enjoyed your apartment and look forward to you staying with us again at any time in the future.

10/10 Excellent

Fiona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility. Secure parking. Lovely room, great size and excellent view over the town.
Stayed 3 nights in Nov 2023
Response from Manager on 7 Nov 2023
Hello Fiona - thank you for your lovely comments - we are glad you enjoyed your stay.kindest regards Oshen

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first trip to Yeppoon
The apartment had an amazing view and was very comfortable and roomy
Stayed 2 nights in Oct 2023
Response from Reception on 2 Nov 2023
Thank you so much for taking the time to post a perfect score review, we are so glad you enjoyed your stay and appreciate your feedback.

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay in Yeppoon
Stayed 4 nights in Oct 2023
Response from Manager on 22 Oct 2023
thank you Eddie - so glad you enjoyed the work the entire Oshen Crew put into providing quality accommodation on the Capricorn Coast.Oshen.

6/10 Okay

Ben

Liked: Cleanliness, staff & service, room comfort
Weekend away at beach
There was very limites ocean view when staying in level 0 units
Stayed 2 nights in Oct 2023
Response from Manager on 16 Oct 2023
Hello Ben - all spa apartments have 'PARTIAL OCEAN VIEWS' as mentioned on Expedia information. we hope you enjoyed the amazingly clean apartment and complex and the view of the main beach ocean that you had from your apartment for your 2 night stay - Oshen

6/10 Okay

Wayne

Liked: Staff & service, property conditions & facilities
The clean up procedures like not leaving any bottles behind are ridiculous. The cleaner should do this.
Stayed 2 nights in Oct 2023
Response from Manager on 10 Oct 2023
thanks for your review - Wayne, most guests like to assist the extremely hard working Housekeeping crew in this 62 apartment complex so we can turn around rooms super efficiently and then ensure early check-ins for the incoming guests. A small thing for you and huge time saver for the Oshen Crew. Thank you and have a wonderful day. Oshen

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional!
Stayed 2 nights in Aug 2023
Response from Manager on 2 Sept 2023
thank you :-)kind regards Oshen

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not fault this property. Friendly staff, very clean, very easy parking. We would highly recommend these units for your stay in Yeppoon.
Stayed 3 nights in Aug 2023
Response from Manager on 9 Aug 2023
thank you Rhonda - very much appreciated - we love that you enjoyed your time on the Capricorn Coast.Oshen

10/10 Excellent

Riyala

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2023
Response from Manager on 7 Aug 2023
AMAZING is what our wonderful Oshen guests are .... have a sensational day - regards Oshen.

8/10 Good

Harvey

Stayed 1 night in Jul 2023
Response from Manager on 7 Aug 2023
Harvey - WOW super excited to read you enjoyed your time in Yeppoon - have a super fantastic day.regards Oshen

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Manager on 7 Aug 2023
Hey Wayne - THANK YOU - have a fantastic day - regards Oshen.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, great view.
Stayed 9 nights in Jul 2023
Response from Manager on 29 July 2023
thank you Ian - have a wonderful day :-)Oshen

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to stay again.
Loved our stay here, great views, staff friendly and informative, unit clean and comfortable, central to so many sights, tours and eateries. Yes the walk up the hill is steep but it is short so just take your time.
Stayed 7 nights in Jul 2023
Response from Manager on 15 July 2023
Judy - the entire Oshen Crew THANK YOU sincerely for your kind words - we all LOVE to see happy smiling faces around the complex - enjoying their Yeppoon Experience.

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable nice views
Stayed 1 night in May 2023
Response from Manager on 22 May 2023
Kirk - thank you for your review. Oshen is proud to provide amazing, quality product for Guests to enjoy. kind regards Oshen

6/10 Okay

Rhondda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from Manager on 23 May 2023
Oshen

8/10 Good

Claire Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Scenic location and generous room size.
Stayed 2 nights in Apr 2023
Response from Manager on 2 May 2023
Thank you for the review and we so excited that you loved the scenic view from our apartments.Oshen

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beaches and views from balcony, secure parking. Great amenities and staff.
Stayed 1 night in Apr 2023
Response from Manager on 24 Apr 2023
ANDREW - Thank You for your review - our entire team work hard to create a wonderful Guest Experience :-) - regards Oshen.

6/10 Okay

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
The position of the property was really good , but the little balcony and aircon making water noise all through the night thought waterfall in room
Stayed 2 nights in Apr 2023
Response from Manager on 24 Apr 2023
hello Robert - building faults / balconies, difficult to fix post construction on an 8 year old building - however we are happy to assist you at any time please mentioned it when in-house. Oshen has many other room types (larger apartments and balconies) to choose from at various tariffs - have an amazing day.

10/10 Excellent

Lynette

Stayed 2 nights in Apr 2023
Response from Manager on 15 Apr 2023
thank you Lynette - we LOVE that you LOVED your stay ... Oshen

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment had a beautiful view of the ocean and the room was clean.
Stayed 1 night in Mar 2023
Response from Manager on 30 Mar 2023
thank you so very much.Oshen

8/10 Good

Kristy

Travelled with partner
Liked: Cleanliness, staff & service
For people with mobility issues the property shower/ spa is poorly designed. There is an exercise step to get into the shower which is still a big step for anyone. The bed was comfortable and the room was clean. This was one of the most expensive rooms in Yeppoon at the time and our view wasn’t great on the first floor. If you are wanting bang for your buck i would go the more expensive rooms to guarantee a really good view.
Stayed 2 nights in Mar 2023
Response from Manager on 14 Mar 2023
Hello Kristy - thank you for your review and we hope you enjoyed your stay. Oshen has many different room type options including apartments with a walk in shower and also a Disability Apartment for any one requiring this room type. We also have ocean front apartments with amazing views. Best to check all options on our Oshen web page prior to booking. thank you - Oshen

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Manager on 27 Jan 2023
Thank YOU we love that you LOVED your Oshen and Yeppoon experience - with grateful thanks Oshen

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place with wonderful views from the room and balcony, super quiet and relaxing. We stayed 4 nights in a 1 bedroom spa apartment. Staff are excellent and very welcoming but also leave you alone to enjoy your stay. We would stay there again without a doubt!
Response from Mands on 13 Jan 2023
Hi Andy, thank you for your lovely review and we are so happy you enjoyed your stay at Oshen Apartments and the beautiful Capricorn Coast. Our staff are here to provide you with as much help and knowledge on our little town as you need and we really enjoy hearing you have had a great time. We look forward to welcoming you back any time you travel to Yeppoon in the near future. :)

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property. I was desperate for coffee though and it would’ve been good to have even some freeze dried coffee in the room. That was the only thing missing and it’s a given in all other places of this standard.
Response from Manager on 22 Dec 2022
Thankyou Kim, we are happy you enjoyed our beautiful property. There is coffee provided in the rooms and we do have a self serve coffee machine available to all guests on level one in the coffee terrace. We look forward to having you stay with us in the future. Oshen Holiday Apartments

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy access to everything and property was in very good condition with excellent ocean view and close to shops and beach.
Stayed 2 nights in Nov 2022
Response from manager on 25 Nov 2022
THANK YOU Robert - so glad you enjoyed your Central Queensland experience - regards Oshen

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment with an awesome view. I’d only warn people with mobility issues that access to the shower in bath would be almost impossible here
Stayed 2 nights in Nov 2022
Response from manager on 24 Nov 2022
Hello Belinda - thank you for your review - glad you enjoyed your stay here at Oshen. Oshen has many different room type options - also a Disability Apartment for any one requiring this room type. Best to check all options on our web page.thank you - Oshen

10/10 Excellent

Todd

Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Love, love, love this accommodation Everything you need for a pleasant stay Highly recommend View lovely Whole complex very well run Immaculate Staff helpful and approachable
Stayed 2 nights in Oct 2022
Response from manager on 15 Oct 2022
thank you Mary - we loved sharing this amazing place with you - and grateful thanks for your beautiful and kind words. Oshen

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly great views
Stayed 1 night in Oct 2022
Response from manager on 15 Oct 2022
Thank you Janelle - we are super excited to know you enjoyed your time here at Oshen and Yeppoon.Oshen

10/10 Excellent

Warwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Well furnished and comfortable. I'm sure the walk up the hill was good for us
Stayed 2 nights in Oct 2022
Response from manager on 8 Oct 2022
Hello Warwick - glad you enjoyed your stay - we hope you enjoy the complimentary Pineapple from Oshen (to celebrate the PineFest weekend) thank you for choosing to be an Oshen Guest. Oshen

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Gorgeous apartment. Beautiful views. Spotlessly clean with everything you could need. Secure basement parking that can fit large 4WD. No noise = super relaxing. Highly recommend 👌
Stayed 2 nights in Sep 2022
Response from manager on 29 Sept 2022
JUDY - fantastic and thank you - we love that you LOVED your Oshen Yeppoon experience.Oshen

10/10 Excellent

Barb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just slightly up the hill from the main tourist strip. We just had the studio apartment which was basic but had everything we needed for a short stopover. Pool was great.
Stayed 2 nights in Sep 2022
Response from manager on 19 Sept 2022
BARB - thank you so very much - glad you enjoyed your brief stay here on the Beautiful Capricorn Coast.

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
We’ll appointed. Modern and clean. One bed apartment fantastic setup. Managers super friendly and helpful. We loved it.
Stayed 2 nights in Sep 2022
Response from manager on 12 Sept 2022
Hello Cheryl - super excited to know you loved your Oshen Experience and Yeppoon town.kind regards Oshen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeppoon stay
We were greeted by friendly helpful ladies and upgraded and room to get a view and balcony. Lovely and clean and comfy bed too. Can recommend.
Stayed 1 night in Aug 2022
Response from manager on 15 Aug 2022
thank you : - Oshen

6/10 Okay

Rebecca

Liked: Staff & service
Stayed 2 nights in Jun 2022

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, very clean and great people working in the office!
Stayed 23 nights in May 2022
Response from manager on 26 June 2022
Mark - we are thrilled to know you enjoyed our hospitality, the complex and Yeppoon town. Oshen

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view within easy walking distance of the town.
Stayed 2 nights in Jun 2022
Response from manager on 13 June 2022
Thank you Michael, we hope you enjoy Yeppoon, Gate way to the Southern Great Barrier Reef. Oshen

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really well equipped apartment. Probably one with the least attractive view but there was still an ocean view from the balcony. Yeppoon is a charming town and Oshen Apartments are well located for a stroll so long as you don’t mind a short climb up a well lit street. It is the hill that makes the views from the apartments so spectacular.
Stayed 1 night in Jun 2022
Response from manager on 10 June 2022
Hello Paul, Thank-you so much for your feedback. We are so happy that your stay was so enjoyable ... Looking forward to seeing you here again soon. Kind Regards Oshen Team

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Plenty of dining options close by. Quiet. Amazing views.
Stayed 2 nights in May 2022
Response from manager on 10 June 2022
Hello Gina, Thank-you so much for your feedback. We are so happy that your stay was so enjoyable ... Looking forward to seeing you here again soon. Kind Regards Oshen Team

8/10 Good

Craig

Stayed 1 night in Apr 2022
Response from manager on 11 May 2022
Thank you Craig for taking the time to rate Oshen Yeppoon, we hope to see you next time you can make it back this way.

10/10 Excellent

Trent

Stayed 1 night in Apr 2022

8/10 Good

Neill

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent position,very nice apartment !
Stayed 3 nights in Mar 2022
Response from manager on 31 Mar 2022
thank you so very much :-) Oshen

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed stay position great👍
Stayed 1 night in Dec 2021
Response from manager on 12 Dec 2021
Dianne - FANTASTIC and thank you for choosing to be an Oshen Guest. Merry Christmas - Oshen

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, comfortable & secure
Stayed 3 nights in Nov 2021
Response from manager on 3 Dec 2021
thank you Naomi - Oshen

10/10 Excellent

Kursten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 1 night in Nov 2021
Response from manager on 27 Nov 2021
thank you Kursten - have an amazing day - Oshen

10/10 Excellent

John, Boyne Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated close to town centre, great views, welcoming managers and generally all round nice accommodation
Stayed 2 nights in Nov 2021
Response from manager on 15 Nov 2021
Thanks for your great review - we are so pleased you enjoyed your stay!