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The hotel was convenient for our visit for Kyushu Three Day March. The staff were helpful, though their English was limited. The room was compact. We found the bed was very hard. The size of the bathroom was a challenge for Europeans

Toyoko Inn is always a dependable know what you are getting hotel anywhere in Japan and this was no different.

The hotel is just right next to the train station, it made to and from other cities very convenient. Staff are attentive and eager to help. Room is clean and has everything you need.

Very cleaned and spacious room. My room could see Kumamoto Castle. Shopping mall right below and shopping street just opposite. Guest parking just across the street.

Clean room, friendly staff, good location

We were enjoyed this hotel good location, services staffs are very friendly.

Very nice hotel in the area. Clean, service was great. Rooms are large enough. Bathroom was ok big enough for westerners as well. They do have public bath and also can arrange family bath in separate room without additional fee. 7-11 just next to the hotel. Very nice .

A hotel located at the heart of the town. When you walk in, you are greeted with warm, welcoming and friendly staff. Room is clean, fully equipped, well maintained facilities. View is excellent. And it is exceptionally quiet. We had a great night sleep with the mattress and pillows that are simply designed for human.

I wish I could give them more than 5 stars, friendliest staff I’ve encountered so far during my Japan trip. Thank you very much, will definitively come back to Kumamoto some day

We had booked a king room non smoking which was big enough for our needs. We found this hotel extremely good. The staff on reception were very helpful. It is in an ideal position to explore the city with a tram stop close by. It has a free separate Men & Women Sauna & Bath for hotel guests which I found very clean when I used it. The breakfast area was spacious enough even when it was busy. I would definitely stay here again.