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"Everything was great, staff provided great service."

"Great"

"Breakfast was delicious. The baths were relaxing and spacious. "

"Front desk staff were all helpful except one male staff ignored me intentionally.. Room was clean and the spa was great. "

"Rooms small and a bit hot but spotless. Shower excellent and location great for Shinjuku. A bit quieter but only a stones hrow away. Would stay again! "

"There is NO AIR-CON in the room!!!!!!!!!!!!!!!! The hotel uses a centralised heating system with no ability to adjust the temperature per room. During my stay, the room was overwhelmingly warm with absolutely no way to cool it down. There is a Dyson fan provided, but it is simply a fan — not an air conditioning unit — and does nothing to actually lower the temperature. For a hotel at this price point, this is frankly unacceptable. The room itself is also very cramped. Even for a regular-sized person, the space felt restrictive — we could barely open two suitcases at the same time without struggling. The rest of the facilities were decent enough, but the lack of proper temperature control is a dealbreaker. I would not stay here again."

"Very nice, clean and wonderfully situated hotel with easy access to trains, shopping, restaurants and an onsite convenience store. The staff is pleasant and helpful."

"Very clean, friendily staff, good location, and lots of choices for food. "

"Central and good facilities "