Great hotel. Both the service and the facilities are excellent. The staff, from the front desk to the concierge, bell boys and housekeepers are beyond expectations - courteous, professional but nice and down to earth. We ate dinner at both the buffet restaurant, where breakfasts are also served, and the Thai restaurant - the food was great in the service was excellent. Our room has the lake view and is very clean. In one word we were very happy with our stay. We will stay at this hotel again and we strongly recommend it ...