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Reviews of Le Vert Zao

3 out of 5
Le Vert Zao
878-5 Zao Onsen, Yamagata

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Worn out room and a 9 am checkout was very early
Rug was grubby looking, this was the only place where we did not want to walk around barefoot and used slippers in the room. Really didn't like the fabric toilet seat cover. Onsen was small. Checkout at 9 am too early!
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a great view of the ski slope and it was nice and close to slope so we could walk to it and ski down to ticket office. It was situated up the hill but we didnt mind walking into the village for dinner each night. It was only about 5-10 min walk. Rooms were adequate... bathrom small but thankful we had private one. Enough room to unpack suitcase and snowboard stuff. Drying room was nice and warm and plenty of space.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , staff are friendly , helpful. Willing to do the extra mile to help us in our meals . Especially the foreign Son in law boss of this hotel , who help us when we have difficulty speaking in English with their staff who are not very good in English .
Stayed 2 nights in Dec 2018

8/10 Good

Kiki

Liked: Staff & service, property conditions & facilities
Nice staff, good onsen
Nice staff, even if they can’t speak English. The hotel has a good onsen, but quite small. The hotel is far from the bus station, cannot walk
Stayed 1 night in Feb 2018

8/10 Good

Lilly, Sydney

Liked: Cleanliness, staff & service, room comfort
Close to skii slopes.
Great location if you are planning on skiing. Cosy little hotel, alittle tired, but clean. Staff very hospitable, and pleasant,only to keen to try and help .Not a lot of English. Service was great.They pick up and drop off as required, this made it much easier to get around. Could rent skis from there, as well as pay for lift pass. Could also purchase other day tours from there. Breakfast was great.

10/10 Excellent

Yamanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

6/10 Okay

YunYun

Travelled with family
價格親民但老舊
老舊的旅館，從館內的設備跟裝潢可以知道已經經營許久。服務上明顯感受到人手不足，簡單的櫃檯服務就需要花很多時間等待。 雖然價格親民，不過還是希望至少可以提供正常的冷暖氣設備，房間內只有一台電暖器供2房使用，另外一間房間簡直比冷凍庫還冷。
Stayed 1 night in Dec 2021

10/10 Excellent

KENICHI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了離車站有段距離，而且是上坡，整體還是算不錯
Stayed 1 night in Feb 2020

4/10 Poor

Lai shan

Travelled with family
Disliked: Property conditions & facilities
1.相片與房間很大出入。 2.溫泉♨️很細，只能容納3人 3.在房間浴室洗澡後，整個浴室有2吋水，流到房間外，非常狼狽，是我在日本住過最差勁的一間飯店
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
晩御飯が自由に選べないのは残念だった
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to contact the hotel to puck up coz its up the hill! But it’s very convenient for skiing as you can just ski down to the lift. Hotel staffs are helpful especially for the pickup-dropoff services! Very convenient!!!!!
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
ゲレンデまでは、近いが、リフト乗り場までは 滑って降りないと行けない。 15分歩かないと、周りに何もない。 エクスペディアで、こちらを予約した際に、夕飯のメニューの記載がなかったので、なんだろうと思っていたら、つくね鍋だった。 周りは、山形牛のすき焼き、コース料理をたべてるのに、家だけやっすい感じが分かる、普通の土鍋でした。 席も考えて欲しかった。 隣はすっごい豪華なコース料理、うちは、つくね鍋で、野菜、つくね、をテーブルにドンって置いてあるだけで、後はセルフで恥ずかしかった。 料金の割には、手抜きの料理でガッカリしました。
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018