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"Fantastic stay. Thank you!"

"All good, I am satisfied "

"Good Check-in experience at the counter Very fast and helpful "

"The hotel room with king size bed was small but very clean and new. The staff were very helpful and assisted us in contacting PRC authorities when we could not reach them because we did not have a PRC phone number. They went the extra mile to make our stay more comfortable and even helped us to find a room when they were very packed knowing we had to wait for some official documents. Kudos especially to Ms Carina Chen who really made our day. "

"Amazing hotel. Friendly staff, great buffet (consisting of Chinese favourites like dim sum, congee, yangtao and rice noodles. Also Western favourites like coffee, croissants, bacon, sausages and waffles. Rooms had bar fridges and Toto toilets with bidet. Complimentary water was provided. Also rooms had a USB charger and outlets compatible with North American plug. Nice amenities includedan Unheated pool, hot tubs (39c) and minutes walk from HCC building which had shops to buys coffee, drinks and if so desired, Burger King and Pizza Hut."

"I was very impressed with the property. The breakfast buffet had a great verity & makes the value of booking much greater. It's in a more business focused area which gave a nice respite from the higher traffic touristy area's."

"Excellent hotel, very friendly and great breakfast with a wide variety of foods "

"Great property at a great price. Good location right next to the Mix Mall"

"Thank you for a wonderful experience staying at One Gem Hotel. The service has been excellent from the moment the driver collected us from the airport and even delivered us to our room. It was a lovely surprise when you upgraded our room for our anniversary - the special gestures from the written letter was so warming. The bed was extremely comfortable that my newly fiance did not want to leave. We will definitely be returning to One Gem Hotel when we visit Haikou next time."