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"The plus’s. Location was excellent. Breakfast was very good. The bad. Was given a single room when I had clearly booked and paid for a double room. Because if my late arrival there was no one available to challenge this. So mentioned it after breakfast next morning. Was told I had a ‘promotional’ rate so only got a single. After a strong counter challenge I was offered a double which I did decline as I said I didn’t want to mess up two rooms and make more work for the maids. That is me being nice. The point being the under handed way a single was allocated in the first place. I assume as it was a single you only got one pillow. No spare. Duvet very thin. Carpet worn. Little run down but to be fair ok for what I paid. Certainly would not pay the standard rate for a night !!"

"The location is a rough neighborhood, next to the central train & bus station. There are a lot of street people around, and a lot of car and bus traffic. The windows (5th floor) were locked closed. It had no frills at all, but it was clean enough. It's a budget option, but adequate."

"Very nice gotel"

"Very clean, quiet and has the essentials."

"Parking was awkward--had to park across the street and your hotel should have been more clear as to how to access it. Also, your carpets in the hallways leading to the rooms smelt musty and should be cleaned to get rid of the smell. Also, your policy of how the linen and towels are to be changed was not explained at the front desk--Why? Improvements need to be made."

"Lovely breakfast"

"Nice clean warm room with comfy bed. Good location, two mins to the shopping centre."

"hotel "

"Unfortunately, our experience at this hotel was drastically different from what we expected. The images online were quite deceptive, and the actual property did not reflect what was advertised. The shower was exceptionally small—even by European standards—which made it nearly impossible for my husband (6’4”) to use comfortably. When we requested alternative accommodations, the staff gave us the runaround and declined our offer to pay extra for a room with a larger shower. We ultimately had to book and pay for another hotel altogether. That said, one bright spot was Jake in the restaurant—his warm and attentive service truly stood out and is the only reason we rated the hotel slightly higher."