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"Lovely staff - very friendly and very professional. Really appreciated the manager who called me when she was off shift to resolve a small issue. This hotel is great value for money."

"⭐️⭐️⭐️⭐️⭐️ 5/5 - Lovely Stay at Dunston Hall We had a lovely stay at Dunston Hall. Our room was upgraded on arrival, which was a wonderful surprise! The room itself was spacious with a huge, comfortable bed, perfect for a relaxing night. The bar and restaurant were excellent, and the chef was more than happy to cater to my dietary requirements, which was much appreciated. The spa was quiet and calm a great spot to unwind. All of the staff, especially the reception team, were professional, kind, and welcoming throughout our stay. The hotel grounds were beautiful and well-kept, though the outside seating area could have used a bit of tidying up. There were some scattered chairs, ashtrays that looked like they’d been left out for a while, which was a shame because everywhere else looked so lovely. Overall, it was a great stay, and we’ll definitely be returning in the future! "

"Room was clean, check in and everything was good. Breakfast was brilliant. We stayed only over one night as we were attending wedding close by. "

"Very friendly staff. Lovely room. Great breakfast"

"Perfect place for a solo traveller on a budget. Fresh white linen and big, big bath sheet that was fluffy and white. Left alone to relax with my breakfast which was a lovely full English"

"Great service from all the staff, comfortable quiet accommodation only 15 mins walk to the centre of Bury st Edmund’s. Lovely hot breakfast and convenient parking in the small courtyard of the hotel was very useful. "

"Great staff and excellent food. Would stay there again next time I’m in the area."

"Excellent first rate property, room was perfect facing the quiet garden area. We sat out on the balcony and had coffee and tea in the morning. The night before had a swim and enjoyed the sauna, steam room and pool. Later had a wonderful meal in the ring room. If we’re in the region again, we’ll definitely stay, and hopefully for a little longer!"

"Clean spacious comfortable room and friendly efficient reception team "