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Holiday Inn & Suites Marlborough by IHG

3.0 star property
Hotel in Marlborough with fitness centre and 24-hour business centre

Choose dates to view prices

Holiday Inn & Suites Marlborough offers a home base with practical amenities. Guests can swim in the indoor pool, work out in the gym, and enjoy a hearty buffet breakfast at Lago Grille. The multilingual staff provides helpful service, including dry cleaning and laundry.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the area

Map
265 Lakeside Ave, Marlborough, MA, 01752

What's nearby

  • Apex Entertainment Center - 18 min walk - 1.5 km
  • Marlborough Hospital - 3 min drive - 2.9 km
  • New England Sports Center - 4 min drive - 5.7 km
  • Marlborough Country Club - 5 min drive - 5.1 km
  • Solomon Pond Mall - 6 min drive - 7.5 km

Getting around

  • Southborough Station - 13 min drive
  • Logan International Airport (BOS) - 46 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Holiday Inn & Suites Marlborough by IHG

Hotel remodelled in 2020
Dry cleaning/laundry services, a bar and a gym are just a few of the amenities provided at Holiday Inn & Suites Marlborough by IHG. The on-site restaurant, Lago Grille, serves breakfast. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and a 24-hour front desk
  • A banquet hall, meeting rooms and a front desk safe
Room features
All 172 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.50 to 11.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lago Grille
  • Lago Lounge

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7,298 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Renovated entire property - June 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.50 to 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006431700
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Marlborough
Holiday Inn Marlborough

Frequently asked questions

Does Holiday Inn & Suites Marlborough by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn & Suites Marlborough by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Marlborough by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn & Suites Marlborough by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn & Suites Marlborough by IHG?

Checkout is at 11 AM.

Where is Holiday Inn & Suites Marlborough by IHG located?

Situated in Marlborough, this hotel is within 1 mile (2 km) of Peter Rice Homestead and Apex Entertainment Center. UMass Memorial - Marlborough Hosptial and John Brown Bell are also within 2 miles (3 km).

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Reviews

Holiday Inn & Suites Marlborough by IHG Reviews

7.6

Good

7.8

Cleanliness

7.2

Amenities

8.2

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 76 out of 209 reviews
Rating 8 - Good. 58 out of 209 reviews
Rating 6 - Okay. 43 out of 209 reviews
Rating 4 - Poor. 19 out of 209 reviews
Rating 2 - Terrible. 13 out of 209 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a restaurant & Bar onsite with excellent service & very friendly staff
Stayed 2 nights in Aug 2023

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Could use some more activities within the hotel, especially food.
Stayed 1 night in May 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Martin the night front desk assistant was extremely helpful and friendly.
Stayed 2 nights in Aug 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Good , clean very friendly . I recommend ..... 5 stars
Stayed 1 night in Aug 2020

10/10 Excellent

John

Great!
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend

The hotel was beginning to show it's age but still clean and good place to stay. Caters to groups on weekends (like boys and girls soccer camps). Only downside No breakfasts served on Monday. Would stay there again
Stayed 2 nights in Aug 2022

8/10 Good

Amy

Liked: Cleanliness
Nice
Stayed 2 nights in Aug 2023

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Only Holiday Inn that charges for breakfast. Run down room. Can hear other rooms clearly conversing through vents. Travel to the area every month on business. First and last time here.
Stayed 2 nights in Apr 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They used to have a crispy cream but its closed now
Stayed 1 night in Apr 2023

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar/restaurant was great. Friendly bartender and food was great. Check in was not friendly. I was overcharged and not allowed free breakfast because of booking through Travelocity! Poor practice to say the least! Next booking I will do directly with hotel!
Stayed 1 night in Sep 2023

2/10 Terrible

Justin

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was freezing cold, definitely won’t be back.

8/10 Good

COLLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was freezing. My granddaughter couldn’t go swimming
Stayed 1 night in Oct 2022

6/10 Okay

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities

Beware not clean

Said property was new. It is not. Worn and musty
Stayed 2 nights in Jun 2023

6/10 Okay

Conall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall the stay wasn’t terrible, Staff was Friendly and helpful, the room was in poor shape, everything was clean, but head board was literally falling apart and the desk looked like someone played baseball with the edges. The carpet was ancient and there were two usable outlets, neither near the bed/night stands. The place was not as advertised. It’s rated as a 3 star hotel, looks more like rundown motel that they quickly tired to spruce up with cheap furnishings and weird design choices, like granite slabs for shower walls. It was wannabe high end. The place is very old, so you can’t fault them for everything but there’s definitely a lot that needs to be done instead of slapping a bandaid on it. Just a very strange mix of new and abused old things.
Stayed 2 nights in Aug 2023

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Decent hotel

There was roaches in both rooms that even got into our luggage and clothes the grossed experience ever had a Hilton. The staff. Were super helpful and friendly and breakfast was great.
Stayed 3 nights in Oct 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Extremely satisfied with cleanliness of the room and hotel in general.
Stayed 1 night in Sep 2023

10/10 Excellent

Lauren

Liked: Amenities
Clean, conveniently located Friendly staff, very good breakfast, easy check in and out
Stayed 1 night in Aug 2023

6/10 Okay

luis

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Room comfort

Nice pool, otherwise mediocre

Misleading, said breakfast was provided at checkin but then tried to charge in the morning. Coffee brewer didn't work. Pool was nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Had trouble with key entry first night
Stayed 2 nights in Aug 2023

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Aug 2023

10/10 Excellent

Rosmairy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicios
Stayed 2 nights in Aug 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, room comfort

Location and bedding were great.

Hotel was close to the ice rink (reason for trip). Hotel had work being done on the first floor and caused the hallway to be hard to maneuver around. Breakfast tickets were needed, but breakfasts were very limited. Bread available for toast but slightly fed we’re too large to fit in toaster. Bedding was the best part of the experience. No microwave in room. Had to get the front desk to let you into the indoor pool. No shower near the pool even though it was suggested to shower before entering the pool.
Stayed 4 nights in Jul 2023

8/10 Good

Ann Marie

Liked: Cleanliness
The rooms could use some freshening up. Tub finish was peeling, and carpets seem older. Staff seemed to be more interested in chatting with each other than greeting guests.
Stayed 3 nights in Jul 2023