Wool Holidays from AU$2,215

I have stayed at Riu hotels in Cancun, Madrid, New York, and now London. Unfortunately, London has been the worst of all. We were given 3 towels for 4 people (one towel even had a hole in it), and seemed like they pulled pillows out of king bed to put on sofa sleeper, because we each got 1 flimsy pillow. The tissue holder was empty, and the view was into another buildings wall/ trash bins. We asked to be changed rooms and offered to pay for an upgrade to a room with a better view, but were told none were available until the next day. The only good thing I would say about this hotel was the breakfast was good and breakfast staff was friendly, unlike the lobby check in staff. There’s so many other nice hotels in the area- do that instead. We won’t stay again.

Lots of room, safe, and close enough to walk to Hyde park, Buckingham palace, West End and other attractions.

Great location Stayed at several 5 star hotels in London and this was the best !! Conceirage was awesome for recommending restaurants/ sightseeing spots while obtaining all the tickets we needed

Clean room full kitchen nonworking washing machine

Everything about this hotel is amazing, especially the staff