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Reviews of Normandie Inn and Function Centre

3 out of 5
Normandie Inn and Function Centre
30 Bourke Street, Wollongong, NSW

Reviews

6.2
Rating 10 - Excellent. 46 out of 372 reviews" "
Rating 8 - Good. 114 out of 372 reviews" "
Rating 6 - Okay. 96 out of 372 reviews" "
Rating 4 - Poor. 64 out of 372 reviews" "
Rating 2 - Terrible. 52 out of 372 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Nabin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Stayed for 3 nights but didn’t get room service during stay even though staff mentioned will be done on every second day
Stayed 2 nights in Jul 2022

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Scott

Stayed 1 night in Jul 2022

4/10 Poor

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unclean and very dirty. No balcony was available either.
Stayed 2 nights in Jun 2022

10/10 Excellent

Morgan

Stayed 1 night in Jun 2022

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was convenient to the beach.
Stayed 1 night in Jun 2022

6/10 Okay

C. JOHN

Disliked: Property conditions & facilities
C.
Stayed 1 night in May 2022

6/10 Okay

Mohamad

Stayed 1 night in May 2022

4/10 Poor

Aaron

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hot water took 5 mins to come through, cold tap broken, window wouldn't close, dodgy hacked together fittings, other people staying at the hotel shouting from 2-6am, fights, banging doors
Stayed 1 night in May 2022

6/10 Okay

Terry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets and rooms not serviced daily. Damaged doors not replaced or repaired.
Stayed 4 nights in May 2022

6/10 Okay

Michele

Travelled with partner
Liked: Staff & service
Property was worse than expected for the price. Very noisy, ie the pipes/plumbing in the building. No bedside lamps. Fire alarm was not working, ie cover off and sitting in closet. Very small thin pillows. No extras in room. No bedside lamp. Staff were nice on check-in. Room was clean. More like a 2.5 star.
Stayed 1 night in Apr 2022

8/10 Good

Kay

Liked: Staff & service, room comfort
Basic but close to beach
After reading some pretty awful reviews, I was very concerned about staying at this hotel but I was very relieved that I did not experience anything but good service and cleanliness. Having said that, it is an older hotel with basic facilities and does need some TLC with being very dated and basic and has some maintenance issues but overall the bed was comfortable and clean as was the towels and nothing wrong with the shower & hot water supply. You get what you pay for and it was super close to the Novotel where we attended a wedding. People staying there paid more than 3 times the amount we did and yes they got a modern room but paid for it too. Convenient for parking on site and close to the beach. I would recommend for anyone wanting convenience and a place to sleep.
Stayed 1 night in Apr 2022

2/10 Terrible

Damien

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Adam

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One word-Grotty!
Stayed 1 night in Apr 2022

2/10 Terrible

Sarah

Stayed 1 night in Apr 2022

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Teresa

Liked: Staff & service, amenities, property conditions & facilities
Well located, easy to find on a primary road into North Wollongong, but not noisy at all. Beach sounds a bonus.
Stayed 1 night in Apr 2022

8/10 Good

Erica

Stayed 1 night in Mar 2022

2/10 Terrible

Jemima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, AC unserviceable, windows opened but there was no fly screens, windows couldn't be locked, the hotel was always open allowing anybody to walk in and out, holes in doors, photos have been staged to make a poor hotel look good.
Stayed 1 night in Mar 2022

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only good thing was location. Will not stay there again
Stayed 1 night in Mar 2022

4/10 Poor

tim

Disliked: Amenities, property conditions & facilities
No hot water at night for a shower, no aircon in 1 of the rooms I stayed.
Stayed 2 nights in Jan 2022

2/10 Terrible

Selvi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property I have stayed by booking through Expedia. The photo’s you displayed are unreal and it is not worth for that rate. Untidy filthybedroom with cockroaches. The bathroom shower is broken. The window screen is broken. I won’t pay $106 for this type of untidy property in Wollongong. Very disappointing Expedia
Stayed 1 night in Jan 2022

4/10 Poor

ajay

Business traveller
Disliked: Cleanliness, property conditions & facilities
LOOKS GREAT FROM OUTSIDE BUT NOT STAYING THERE AGAIN ROOM WAS BOOKED WITH WIFI NEVER WAS PROVIDED AS WORKING LATE RECEPTION WAS CLOSED RATS RUNNING OUTSIDE LITTLE COACRACHES IN THE ROOM HOWEVER BED WAS COMFORTABLE AND SHOWER WAS HOT
Stayed 9 nights in Jan 2022

4/10 Poor

Corrinne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in good location but that’s all it has going for it. Very disappointed and couldn’t wait to leave. One pillow each, no working air conditioner , stained bed sheet and blood stains on one towel. Hot water takes forever to heat etc etc. Found left over ice block in fridge that had been frozen over. Limited parking. Felt like I was staying in a poor backpackers facility.
Stayed 1 night in Jan 2022

2/10 Terrible

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was filthy, black hairs absolutely everywhere I had to ask staff if the room had even been cleaned. The room itself wasn’t overly clean, very old and run down building. Not what the pictures online look like. The location is handy being close to north gong beach and cafes. That’s about all it has going for it. I would not stay here again.
Stayed 1 night in Jan 2022

6/10 Okay

philip

Disliked: Amenities, property conditions & facilities
Well situated with good parking, near the beach, quiet at night. Dank smell, cracked paint corridors, permanently open reception door, terrible water pressure in shower. All needs a lick of paint!
Stayed 1 night in Jan 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking was going to get cancelled because i was running late but rang reception and staff were very helpfull
Stayed 1 night in Jan 2022

4/10 Poor

Louise

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jan 2022

2/10 Terrible

gordon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air con not working No Hot Water Ceiling fan Noisy no remote on TV No soap in holders cords everywhere on floor no flyscreen on window list goes on
Stayed 1 night in Dec 2021

4/10 Poor

Linda

Travelled with partner
Disliked: Property conditions & facilities
The building is run down, everything is old and needs updating. We had no choice but to stay there as it was last minute, so we paid $195 for one night. There was chewing gum on the wall next to where I slept 😐
Stayed 1 night in Dec 2021

2/10 Terrible

Girish

Disliked: Amenities, property conditions & facilities
A horrible property for the rate they charged. Room I stayed in had broken window & the bathroom had mould. Anybody would be stupid to stay in the place.
Stayed 1 night in Nov 2021

2/10 Terrible

Ciara

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This whole property needs a complete renovation. The reception is a piece of plastic supported by chipboard. The rooms was clean and so was the bed. The room was old, paintwork was peeling, the bathroom requires a Reno. The shower was pathetic, no hot water and no soap to wash with. Would NOT recommend
Stayed 1 night in Nov 2021

6/10 Okay

Susan

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Could do with some TLS, the biggest issue I had was NO internet!. Initially given the wrong password, when eventually I got connected (day 8, 2nd last day of stay) it was so slow I couldn't get to anything anyway!
Stayed 9 nights in Nov 2021

4/10 Poor

Don

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom mouldy and very small room. And not hot water for shower
Stayed 1 night in Nov 2021

2/10 Terrible

LOUIS

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
N
Stayed 2 nights in Nov 2021

8/10 Good

Melfer

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Some broken stuffs unfixed in the room like aircon not working , lucky temp is cooler, broken shower handle, there was a dead cockroach on the carpet when we came in. Location is bery good, walking distance to the beach.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful
Stayed 12 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
There is nothing to say good about the place
Stayed 15 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The second floor rooms were very disappointing, the bathrooms needed a thorough bleaching and refurbish. The open box of tissues on the bedside table was an interesting choice of decor.The ground floor rooms by contrast were quite pleasant, bathroom was clean, but the room lacked a bedside lamp.
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Just a generaly unkept place all together.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is THE most horrendous accommodation I have seen in my life! Absolutely appalling. The building ought to be condemned. The moment you walk in the filthy foyer, a disgusting reek smacks you in the face. Windows havent been cleaned for many many years. In fact, nothing has been cleaned in many many years!!. The online photos are a lie, they are NOT of this hovel they call an hotel! It looks and stinks more of a drug squat than a hotel that has the audacity to even be open let alone charge accommodation prices and then refuses to refund when told I cant have my parents their late 80s stay there...mum with Alzheimer's and dad with a serious heart condition ( the sole reason for our visit was for tests at the Hospital). THIS PLACE NEEDS TO BE SHUT DOWN! I asked to look at the room, I walked down a dirty hallway, walls hasn't been painted in at least 50years, looked like original carpet at least 60yrs old, the door opened into the foot of a grotty looking saggy old bed and the stink of the room was just vile. I didnt even go in. I'd seen and smelt enough. I asked for my money back and was told I cant het a refund because it was booked online, only 20mins prior (of that). I stormed out because I was too livid to argue with the poor sad looking kid at reception..it wasn't her fault.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Photos looked great, so I checked in with my son who hadn't been to a hotel before. Found: * Paint peeling off walls and furniture. * Door had a fist sized hole in it. * Bolts with caked paint sticking out from walls from the place's better days. * Document says reception "opens at 8am", elsewhere "opens at 8:30am". Both were wrong, opened after 9. * Got up for the promised continental breakfast "available in our restaurant" to be told "there isn't one". Restaurant, that is . WHAT THE ACTUAL. Ended up taking my kid to Maccas.
Stayed 1 night in Mar 2021
Response from Edgar on 6 Apr 2021
Please go back to your booking. We dont have a restaurant

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

Peta

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
It was in a good location Walking distance to cafes & the beach
Stayed 1 night in Jan 2021

2/10 Terrible

Maria Anna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising rooms were very small. Reception was closed most of the time facilities were out dated and most important NOT COVID SAFE no sanitizer when you enter
Stayed 1 night in Dec 2020

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service
Clean room, friendly & great location to North Wollongong beach
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was tiny Powerpoint was hanging out of the wall The only other place to plug in the jug was at a powerpoint so low that the jug had to sit on the floor Paper cups - tacky!
Stayed 1 night in Dec 2020

4/10 Poor

Cherie

Disliked: Staff & service, property conditions & facilities
Very run down, musty smelling property. Used soap was on the floor of bathroom near toilet and window, floor was a bit slippery, maybe due to the soap? Free wifi was part of the package but it didn’t work at all. There were no batteries in TV remote control, we went to reception and were told there were no batteries, so we purchased our own.
Stayed 1 night in Nov 2020