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"Newly built hotel with a few things to sort out to become great. Room was big and nice, bed comfortable, but balconies were lacking furniture so we couldn't really use them. When I asked about it in the reception, they said they didn't have enough balcony furniture for all rooms. Great breakfast. Part of why we booked the hotel was for the beautiful outdoor pool - However, when we got there, a pool guard told us kids were not allowed there, so we had to go to the inside pool. This age limit is...

"Solid stay"

"Very nice hotel in "old style", but with some glamour, in the City Center of Liberec. Friendly staff, great breakfast buffet, everything perfect. "

"The hotel is really good, we certainly recommend. Very friendly staff (specially at the restaurant), which I have to say it is not usual in CZ. They were very thoughtful leaving us a welcoming note and providing a nice fluffy teddy bear for my son to play during the stay. I have to mention also the free welcome drink, very nice. Comfortable bed an good quality sheets. Full of amenities. Fully automated, both room amenities and check-in and check-out process, which is very interesting and...

"Bad service, dirty rooms, waiters do not speak English "

"Wir dachten wir können hier ein paar Tage entspannen - stattdessen sind wir frustriert einen Tag früher abgereist. Die Zimmer sind an sich modern und auch die Ausstattung ist in Ordnung. Das Ambiente im Restaurant ist auch gemütlich, und man kann sich hier wohlfühlen. Vom Personal her muss man allerdings sagen, dass alles sehr unorganisiert und chaotisch erscheint. Hier scheinen einige Dinge hinsichtlich Kommunikation und Organisation nicht zu funktionieren. Der Check-in erfolgte für unseren...