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"Comfort with great staff"

"The hotel was renovated lately, however we chose the budget room with no fridge or the cattle in. Staff was great especially the bartenders. Food was good. Thank you for the good stay. "

"Very nice, well kept hotel. Breakfast was great."

"Amazing restaurant and outdoor cafe with gorgeous flowers."

"Very good breakfast, extremely friendly staff. This is stylish accomodation with beautiful surroundings. Highly reccomend if you like quiet and unusuall place to stay. "

"The breakfast is great. The staff is helpful. The location is very good. Unfortunately they are not so good at cleaning the rooms."

"Great area wish had an ac"

"Great location. Near all the attractions. Short walk to the entrance to the Karkonoski Park Narodowy (red trail). "

"Dog friendly and air conditioned rooms. Walking distance to town centre. Swimming pool and sauna included at no extra cost which was a great way to relax after a day of exploring. Buffet style breakfast with lots of local food options to choose from."

"Very good breakfast "

"The staff were very friendly and helpful. Breakfast was varied and the room was large with good view to the city. The center was within walking distance. It is important to know that rooms are only cleaned on request. Unfortunately the staff do not speak English or German. A translator is helpful. We felt very welcome."

"Staff was wonderful. The hotel was terrific."

"The apartment is spacious and very comfortable, has all you need and it is very conveniently located just a few minutes walk from the chairlift to Sněžka."

"Es wahr sehr dreckig, sehr lieblos,bis auf die Schlaf Stube. Silberfische im Besteckkassen und überall auf dem Boden. "

"Die Unterkunft ist sehr schön gelegen, für Spaziergänge optimal. Der Sicherheitsdienst ist 24 Stunden vor Ort und sehr nett. Parkplätze direkt am Haus. Die Verwaltung ist gleich um die Ecke im Ort, das Personal sehr freundlich und hilfsbereit. Das einzig negative ist die Hellhörigkeit. Außerdem gibt es kein deutsches Fernsehen."

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"The location was great, but we were a bit disappointed with the extremely soft mattresses. We even asked at the reception if they had any firmer ones, but were told that the entire complex uses the same type of mattress. Breakfasts were nice, and despite the large number of guests, the staff managed to keep everything well-stocked. The wellness area was great as well, but it’s a shame that although it’s supposed to be open until 10:00 PM, the staff started rushing us out at 9:49 PM — even though...

"Excellent food served at the hotel restaurant and exceptional breakfast. Great views of the mountains. "

"Nice hotel, good spa, excellent breakfast"