Woking Apart Hotels

"Had a fantastic stay for my birthday trip to London! Lovely decor and accommodations. The breakfast was wonderful! "

"The room was a highlight, intelligently designed, well laid out, and genuinely comfortable from a usability perspective. Everything was exactly where you would expect it to be. Unfortunately, the bed undermined the entire experience. The mattress was notably uncomfortable, and the frame creaked with even minor movement. For a stay built around rest, that is not a small detail. Service was efficient but impersonal. Both the front desk and café staff handled tasks competently, but with little warmth or engagement. At checkout, there was no enquiry about the stay, which reinforced the overall impression that guests are processed rather than welcomed. I paid £40 for a late checkout until 2pm, which appeared not to have been communicated to housekeeping, as they entered the room while I was changing. An avoidable and unwelcome interruption. Overall, while the room design reflects clear thought and investment, the broader experience does not match that standard. It is a well-designed product let down by execution. I would not return, which is disappointing given how strong the fundamentals are."

"Staff was great, room service was great. Management of the service at the Piano bar left much to be desired on a busy night; however outside of that experience no complaints. Excellent service, i will return."

"Runway room view was good. Bar expensive , but it is London. Drink was fantastic though. Great start to the holiday. Breakfast good too "

"Pretty good hotel overall, would stay here again!"

"Breakfast is fresh and good"

"Amazing. Perfect location"

"The theirs bed (not requested) was awkwardly placed I kicked it nearly every time. The Beds and duvets were too short.. and too narrow… I needed two duvets to cover my body. I am 6’ not 7’! I did not like being charged a Service Charge after ordering food in the Green Bar This is not acceptable practice. No toilets in the Lobby atea is ridiculous. In my room the AC (which was noisy) stopped working cold after the second night"

"Good location, clean room, helpful reception. I’m not a fan of having to pay a separate security deposit though - but I understand why it’s done. "