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"The room was nice. Friendly staff."

"Funny how the little things matter the most when it comes to rating a hotel. I liked everything about this hotel except 1 thing! Bad pillows mean a bad night of sleep and when you just got off the “red eye” from the US, the pillows need to be soft and comfortable, they weren’t. They were flat and hard! Think about the difference between a nice dinner roll and a plain white cracker!"

"Great staff"

"The room was too small; there was little room to move around or store your luggage. The room was very clean with really nice bath towels. It was walking distance to restaurants for food."

"Room very clean. Breakfast was great. It would be nice if they had wash rags and ice buckets. "

"Lovely staff , comfy modern room and bathroom "

"I stayed here for a family trip to London. The hotel is so close to all the tourists sites and it is right beside Victoria Train Station and only a direct 30 minute train ride from Gatwick airport. The hotel is so tastefully decorated and spotlessly clean. All 3 of us loved the quality of our breakfast as well. I would definitely recommend this hotel. Unfortunately we did not have time to try out the gym. "

"Property was amazing from check-in to check-out. I stayed there 1 week in the Superior King room, and it was super spacious, nice bathroom with heated floors and towel rack heater. Awesome huge king bed that was very comfortable. Came with complimentary: minibar, sodas, waters, snacks, candies. Staff were extremely kind, including the breakfast staff as well, and the included bkfst was really great as well. I was very impressed with the property itself, very close to Victoria Station, so easy access with all trains and underground, as well as Buckingham Palace. Very Centrally Located to everything. Will stay here again when returning to London."

"When I come back to London, I will definitely stay here. Things you cannot beat. 1. Location. It’s a .22 mile walk to Paddington Station, which can get you anywhere in the city quickly 2. The staff. The staff were completely top-notch….attentive, friendly. 3. Cleanliness. The property and room were always immaculately clean 4. Pricing. You won’t find a better deal anywhere in London for the location and the quality of hotel. Especially with breakfast included! Other tidbits The breakfast staff were very friendly and attentive, the breakfast itself is somewhat unimaginative, but it does get the job done. Coffee, tea, eggs, beans, toast, mushrooms, tomatoes, fruit salad, porridge…etc. Certainly a good way to start your day and mitigate the expensive cost of food in London. Things some might complaint about, but we didn’t really care.(and neither should you.) The lift/elevator runs painfully slow slowly. This is an older constructed building, so the walls are very thin and you can hear everything going out in the hallway. Didn’t bother us, but it might bother you. There is no air-conditioning but ample heat. We were here in March so air-conditioning wasn’t an issue for us There was ample hot water in the shower and the water pressure was adequate. There is a small bar and sitting area and safe deposit boxes are available. "