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Reviews of Best Western Rancho Grande

2.5 out of 5
Best Western Rancho Grande
293 E Wickenburg Way, Wickenburg, AZ

Reviews

8.0

Very good

Rating 10 - Excellent. 181 out of 405 reviews" "
Rating 8 - Good. 116 out of 405 reviews" "
Rating 6 - Okay. 49 out of 405 reviews" "
Rating 4 - Poor. 28 out of 405 reviews" "
Rating 2 - Terrible. 31 out of 405 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Niles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to lots of shops. Good breakfast included.
Stayed 1 night in Apr 2024

8/10 Good

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and comfortable.
Stayed 1 night in Apr 2024
Response from Best Western Rancho Grande on 29 Apr 2024
Dear Guadalupe,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Hoffman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Alway a great stay!!
Stayed 1 night in Apr 2024
Response from Best Western Rancho Grande on 25 Apr 2024
Dear Hoffman,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 1 night in Apr 2024
Response from Best Western Rancho Grande on 25 Apr 2024
Dear Chuck,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Theo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Best Western Rancho Grande on 25 Apr 2024
Dear Theo,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

Izabela

Travelled with family, Travelled with partner
This very good location
Stayed 2 nights in Apr 2024
Response from Best Western Rancho Grande on 25 Apr 2024
Dear Izabela,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old town location, close to restaurants.
Stayed 1 night in Apr 2024
Response from Best Western Rancho Grande on 17 Apr 2024
Dear Richard,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

Carmen

Business traveller
Great location
Stayed 2 nights in Apr 2024
Response from Best Western Rancho Grande on 17 Apr 2024
Dear Carmen,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

Tina

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
So when I checked in the lady with dark hair I didn’t see her name tag was rude she handed me a paper to sign and I am one that reads before I sign , I had a hard time wading the 3 rd spot to initial with out my reader glasses on she snatched it from my hand and proceeded to read it to me like I was stupid! Then a gentleman was in the lobby having family issues on the phone she yelled at him and told him to leave cuase he was drunk , he wasent drunk at all got my key and left for the room , the walls in the bathroom of room 203 needs painted bad , coffee maker didn’t work and leaked water all over . I over paid for this room I won’t be back due to paying 258 a night only choice in town and rude staff . The guy working young kid was nice but the other lady she was rude there were 2 women one was shorter than the rude one she actually stepped in she was nice . But the other she needs to cool her jets or be fired I won’t have someone treat me like I am stupid .
Stayed 1 night in Apr 2024
Response from Best Western Rancho Grande on 12 Apr 2024
Dear Tina,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

4/10 Poor

Jennifer, Jerome

Stayed 1 night in Apr 2024
Response from Best Western Rancho Grande on 10 Apr 2024
Dear Jennifer,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Kim

Travelled with partner
Liked: Staff & service, amenities
Quaint and older property. Room was comfortable and quiet. Easy to walk to restaurants and explore the town
Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 9 Apr 2024
Dear Kim,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

Donna, Atlanta

Stayed 3 nights in Apr 2024
Response from Best Western Rancho Grande on 26 Apr 2024
Dear Donna,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

4/10 Poor

Marina

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to cancel due to unforeseen circumstances and I contacted the property directly to do so. They told me I had to go through Expedia. Contacted Expedia and they tried several times to contact property to help me cancel and nobody answered. I lost my money because of this. Several other people on my team were able to cancel and get their money back, but i lost mine due to no response from hotel.
Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 30 Mar 2024
Dear Marina,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

Brian, Castle Rock

Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 17 Apr 2024
Dear Brian,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

JaNeil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the museum. it is old but clean enough
Stayed 2 nights in Mar 2024
Response from Best Western Rancho Grande on 27 Mar 2024
Dear JaNeil,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was convenient and met our needs for our stay. The staff was very helpful and friendly.
Stayed 3 nights in Mar 2024
Response from Best Western Rancho Grande on 21 Mar 2024
Dear Allison,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Sabrina

Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 9 Apr 2024
Dear Sabrina,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean place
Stayed 2 nights in Mar 2024
Response from Best Western Rancho Grande on 16 Mar 2024
Dear Douglas,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 15 Mar 2024
Dear Thomas,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Hoffman

Business traveller
Excellent staff, clean rooms.
Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 14 Mar 2024
Dear Hoffman,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Carrie

Stayed 1 night in Mar 2024
Response from Best Western Rancho Grande on 1 Apr 2024
Dear Carrie,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

Gordon

The breakfast was great The door to our unit could not be locked. Cigarette butts and packs on balcony Every noise and footstep from above could be heard
Stayed 1 night in Feb 2024
Response from Best Western Rancho Grande on 3 Mar 2024
Dear Gordon,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and close to shops.
Stayed 1 night in Feb 2024
Response from Best Western Rancho Grande on 1 Mar 2024
Dear Robert,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

4/10 Poor

Rebecca

Business traveller, Travelled with group
Disliked: Cleanliness
Our room smelled like smoke and was not very clean.The door knob was almost all all the way loosed....Anyone could have broke in.Also windows were not only unlocked but opened too. We thought best western was better than that°
Stayed 2 nights in Feb 2024
Response from Best Western Rancho Grande on 1 Mar 2024
Dear Rebecca,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Tenley

Stayed 5 nights in Feb 2024
Response from Best Western Rancho Grande on 21 Mar 2024
Dear Tenley,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stores &.restaurants. Quaint little western town. Nice room.
Stayed 1 night in Feb 2024
Response from Best Western Rancho Grande on 20 Feb 2024
Dear James,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

6/10 Okay

sunil

Travelled with family, Business traveller
Rooms are in small isolated buildings Not secured Noisy frig and heater
Stayed 5 nights in Feb 2024
Response from Best Western Rancho Grande on 12 Feb 2024
Dear Sunil,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

4/10 Poor

PL

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms were about the size of a bathroom. Very old place…. If you’re a big person forget it …. Food was good
Stayed 3 nights in Jan 2024
Response from Best Western Rancho Grande on 25 Jan 2024
Dear PL,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Joni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 19 Jan 2024
Thank you for your feedback, we hope to see you back soon

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW Wickenburg
Great location .. walking distance to bars and restaurants and shopping. The room was very space and clean.
Stayed 1 night in Jan 2024
Response from Managment on 19 Jan 2024
Thank you for your feedback Toni, thanks for staying with us we hope to see you back soon.

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel and within walking distance of dining and shopping.
Stayed 1 night in Dec 2023
Response from Best Western Rancho Grande on 6 Jan 2024
Dear Alicia,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

4/10 Poor

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room looked nothing like the rooms pictured on the internet except for the head board. It was very small. The property is old and has had a few updates. The heater was not one of them. It woke us up everytime it came on...like a diesel truck starting. Our nieghbors was just as loud! The bathroom fan which comes on with light was really loud too! The staff was friendly and the breakfast was decent.
Response from Best Western Rancho Grande on 30 Dec 2023
Dear Kathryn,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fine. No issues other than a very noisy heater in room 143.
Stayed 1 night in Dec 2023
Response from Best Western Rancho Grande on 18 Dec 2023
Dear Karen,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Maureen

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, clean complex. Front Desk very accommodating
Stayed 1 night in Dec 2023
Response from Best Western Rancho Grande on 15 Dec 2023
Dear Maureen,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Tobi

Stayed 1 night in Dec 2023
Response from Best Western Rancho Grande on 15 Dec 2023
Dear Tobi,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Best Western Rancho Grande on 9 Dec 2023
Dear Marcia,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Cody

Stayed 3 nights in Dec 2023
Response from Best Western Rancho Grande on 8 Dec 2023
Dear Cody,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Had a wonderful time!
Rooms were clean, but the door was difficult to open and there was a loose tile, but we spoke to the night manager and she assured us it would be fixed. We opted not to have it done until after we checked out. She was WONDERFUL! We were also having trouble with our TV, but that's just because we didn't understand all the controls on the remote. Sherri came to our room and showed us how to use it and spent some time with us to be sure we were happy. Excellent customer service. We left our cell phone behind and one of the staff found it in the sheets of the bed. They called us right away and then gave the phone to Kendra at the front desk who will mail it to us overnight. Once again, above and beyond on the customer service! We will definitely stay here again! Breakfast was really good!
Stayed 3 nights in Nov 2023
Response from Best Western Rancho Grande on 5 Dec 2023
Dear Ed,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Elbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 1 night in Dec 2023
Response from Best Western Rancho Grande on 5 Dec 2023
Dear Elbert,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in the shower could be better, although plenty of hot water. A small table with 2 chairs would be nice. all in all....We will return.
Stayed 2 nights in Nov 2023
Response from Best Western Rancho Grande on 5 Dec 2023
Dear Neil,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Yvonne

Stayed 1 night in Nov 2023
Response from Best Western Rancho Grande on 5 Dec 2023
Dear Yvonne,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Evelyn,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Jonathan,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

4/10 Poor

Matthew

Stayed 1 night in Nov 2023
Response from Best Western Rancho Grande on 8 Dec 2023
Dear Matthew,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service!
Stayed 2 nights in Nov 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Angela,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Hoffman

Everything went very well. Great town great Facilities
Stayed 3 nights in Nov 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Hoffman,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Oct 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Guillermo,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Martha Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Martha Imedla,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Loved the location - within walking distance to many local restaurants. Personally, I didn't think the room was incredible, but it was clean enough. The king-sized bed was very comfortable and the breakfast was very good. We were reminded at check-in that if we were there past 11 AM, we would be charged for another night's stay. Quite rude, I thought - it would have sufficed to say that 11 AM is check-out. I guess that's a problem for them at this motel. It's an old motel that has been taken over by BW and remodeled at some point. It was $200 incl. tax for my husband and I, which I suppose is what it is now days for average accommodations.
Stayed 1 night in Oct 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Carol,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande

10/10 Excellent

Grenville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful when we had to leave early. Breakfast was great and really nice architecture.
Stayed 6 nights in Oct 2023
Response from Best Western Rancho Grande on 2 Dec 2023
Dear Grenville,Thank you for staying at Best Western Rancho Grande and taking the time to share your experience with us. We are delighted to know that you appreciated our rooms and the service level of our teams.Thank you once again for your stay and your feedback. We look forward to welcoming you back soon.Sincerely,Management TeamBest Western Rancho Grande