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Reviews of Mercury Bay Holiday Park

3 out of 5
Mercury Bay Holiday Park
121 Albert Street, Whitianga

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 69 reviews" "
Rating 8 - Good. 35 out of 69 reviews" "
Rating 6 - Okay. 6 out of 69 reviews" "
Rating 4 - Poor. 1 out of 69 reviews" "
Rating 2 - Terrible. 0 out of 69 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend away. The hosts were very accommodating. Would recommend!
Stayed 2 nights in Apr 2024

6/10 Okay

JANE

Liked: Staff & service
Disliked: Property conditions & facilities
This property definitely needs updating and the wifi is terrible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernard

Stayed 5 nights in Dec 2023

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again
Stayed 2 nights in Nov 2023

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, family friendly camp with a pool and playground loved by the kids. Easy walk to town, including another huge playground. We stayed in a family cabin which was as expected for a cabin in terms of condition and amenities. Lovely solid bunks that dont move around when the kids climb to the top. Only suggestion would be to add a blind to the bathroom windows - they are frosted but its not that effective with the lights on
Stayed 2 nights in Oct 2023

6/10 Okay

Asif

Stayed 2 nights in Oct 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little motel for families
Great little place to stay! Had info on the Hot Water Beach rides and shovels for you to borrow. Pool was super handy since the sun was out and it got hit quickly.
Stayed 4 nights in Feb 2023

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabin we had was old but clean and comfortable. Good value for the price.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the friendly team,great atmosphere and play area for kids and pool.
Stayed 4 nights in Dec 2020

8/10 Good

Anne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic holiday park , very good location. Paying for location rather then amenities. Small cabins as is typical of a holiday park.
Stayed 2 nights in May 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & facilities
A really friendly place very clean and excellent facilities including a small swimming pool to refresh in the heat. Close to town and all amenities would happily visit again
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet. Lovely. Easy walk to the town. Recommended.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Friendly and approachable staff. Must check-in before 1830 hours or to prearrange if check-in is after 1830 hours. A small 2-bedroom cabin with limited amenities. We were given each 12gb Wifi which is very generous. Very near to the town centre.
Stayed 2 nights in Jan 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Erica

Nice place, a bit cold though.
Stayed 2 nights in Nov 2018

8/10 Good

Justin, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, excellent staff.
My overnight stay provided me with all I required and the room was value for what I paid. Front desk staff were knowledgeable, helpful and friendly.
Stayed 1 night in Jun 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Great place to chill out, walking distance to town, good check in and great overall experience. Will be back.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy Accommodation
Had a Harley Davidson get together call 'The Gathering". two days of excitement with bands and rides. Staying here mean't our bikes were safe and we were in walking distance.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great site for families.
Stayed 2 nights in Feb 2018

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good are to stay in

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great!
Great, Clean well set out camp ground. Check in was easy! We stayed in a cabin and was impressed. nothing was a mis. Only down side would be the brats in the pool 24/7 and it closing at 7pm in summer which we found far to early. most of the time your out and about and wouldnt mind a soak in the pool but it closed far to early. Maybe adults only from 6-9pm? which would reduce the noise after 7pm.
Stayed 4 nights in Jan 2018

8/10 Good

m, nsw

Liked: Staff & service
Disliked: Room comfort
Nice and close
Great location. Nice friendly owners. Room was a bit too tight for my liking.
Stayed 5 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good close to town centre and short walk to the beach. But about half hour drive to the popular Hot Water Beach. The Holiday Park provides spades/ shovels for digging the hot water beach so that was good.
Stayed 5 nights in Dec 2017

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely chalet stay
We had a great, comfortable stay in Chalet #65 which was beautifully decorated, clean and well-equipped. Host Sam gave clear communication for our late arrival was really helpful.
Stayed 2 nights in Dec 2017

8/10 Good

John, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quite place to stay
Stayed one night, Was quite and peaceful. Staff provided shovels for the hot water beach.
Stayed 1 night in Dec 2017

8/10 Good

Mikel, Rotorua NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Accomodation was very nice. Comfortable to stay in.
Stayed 2 nights in Nov 2017

8/10 Good

Linda, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a family holiday
Great location and friendly staff. A nice holiday place.
Response from The Managers on 5 May 2017
Hi There Thank you for your review - we are very glad you found Mercury Bay Holiday park a nice and friendly place to stay - we look forward to seeing you here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Cozy & comfy
Lovely managers, room cozy & comfy. Bed a bit hard for my liking but very nice and clean rooms.
Response from The Managers on 5 May 2017
Hi There We are glad you find the room clean and cozy. We hope you come and stay with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was very clean, had everything we needed. The staff was quite nice. Would definitely stay there again.
Response from The Managers on 5 May 2017
Hi There Thank you very much for your feedback. We look forward to having you stay with us again. :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful caravan park with great facilities
Good stopping point on 8ur circuit of north island

10/10 Excellent

Denson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place
We love the cootage and the facilities we had such as BBQ area, swimming pool and it was close to all the attractions as well

8/10 Good

brenda, wanganui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately we were in whitianga for a memorial service for a relation so didn't get to use the amenities or visit the beach therefore can't comment on that. We had a two bedroom unit which was in need of a makeover otherwise good for what we needed.

10/10 Excellent

Donns, Rotorua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot
Fantastic little unit, loved that it was self contained. Close to the Whitianga town centre and beaches. Lovely friendly staff in check in and out. Well done guys

8/10 Good

Dave, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Greeted with a warm welcome, checked in to a very clean and well presented 2 bedroom unit. Only in overnight - but enjoyed our (brief) stay, Thank you!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come again
Pleasant camp with ample to do and great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy, with a great playground for the kids. The owners were great, and had good local knowledge as well

10/10 Excellent

Chris, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy cabinet
Simple, clean accommodation and friendly and helpful staff.
Response from Georgina on 4 June 2016
Thanks! We aim to please. Looks like we hit the mark. See you again:)

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Heather, auckland

Liked: Staff & service
Nice tidy campground
The holiday park is in a good location to get around Whitianga, we went to Lost spring hot pools and also Bird and animal encounters. We only stayed 2 nights and found the holiday park all we needed for a short stay .
Thanks for taking the time to post a review. Our central location is so convenient for visiting all that the area has to offer. Please come again.

8/10 Good

Leslie, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one night stay
Clean holiday park in Whitianga. It comprises of stand alone apartments, as well as places for trailers and tents. There was a place for BBQ, as well as a large kitchen area and tv room for those not in an apartment. Easy to find and easy walk into Whitianga, which is very small. Owners able to give many options of places to eat. For kids there is a pool ( small but great), a trampoline and small play area. Our two bedroom apartment was perfect, and a good place to stay in the little town. We were only there for one night but it would be great if we were there for longer as it is like a little house, with double bunk beds in the second bedroom so no fighting from the kids. Whitianga is a lovely little place with a great beach and shelling area. would love to visit again and would return to the Holiday park.
Response from Georgina on 18 Mar 2016
You have pretty much said it all! Thank you for your lovely review. We hope you can come again and stay for longer.

6/10 Okay

Jerry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget price with no frills.
I was shocked to be asked to pay at reception having already paid the full price up front at booking time on the Internet. Were they expecting me to pay twice over ?

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Response from Georgina on 4 June 2016
3 stars - we would love to get a 4 or a 5! Please come again.

6/10 Okay

Verified traveller

Liked: Staff & service
Good positioned holiday park
It was a lovely holiday park with friendly staff, close to the town centre and shops and beach. The cabin was nice, although parts of it a little tired. The bedrooms were quite small ( I couldn't get my travel cot in either bedroom!) and I don't think some of the bedding had been washed between visitors. Plus our cabin was right next to the camper van chemical dump site and fish cleaning that with the windows open gave off a horrible smell...

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and dysfunctional
The dishes in the kitchen were oily. Hot water and cold water come out separately in the kitchen and bathroom sink. And shower drain was really slow and annoying. Would never stay here ever again.
Response from Georgina on 4 June 2016
The dishes are there for campers to use and then to clean and put away. We are sorry your fellow campers were not so keen on doing their dishes! Hot and cold running water - a good thing I would think. Old but functional. Really sorry you didn't enjoy your experience. Please come and try again and another time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant room..ok for a nights sleep, a quick cooked breakfast, a shower and a bit of TV