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Reviews of Southpacific Motel and Conference Centre

4 out of 5
Southpacific Motel and Conference Centre
Cnr Port Rd & Mayfair Ave, Whangamata

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 221 reviews" "
Rating 8 - Good. 78 out of 221 reviews" "
Rating 6 - Okay. 22 out of 221 reviews" "
Rating 4 - Poor. 1 out of 221 reviews" "
Rating 2 - Terrible. 1 out of 221 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and quaint garden room.
Stayed 1 night in Feb 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,friendly hosts
Great location,easy walk to town,rooms clean and modern,nice spa,off road parking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 1 night in Sep 2023

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very welcome and the staff had changed our booking as I had made an error- great stay overall
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights at this property, upstairs one bedroom unit. It's a clean and tidy unit with comfortable bed, electric blanket and aircon. Cosy and homely. Walking distance (200m -700m) to local centre for café and dining also to amazing 5km ish long beautiful beach.
Stayed 2 nights in Jun 2023

10/10 Excellent

Brenden

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our stay and would definitely use tgem again the lady on reception was very polite and we had a good conversation.
Stayed 1 night in Jun 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very adequate for our needs and quiet
Stayed 1 night in May 2023

10/10 Excellent

Willard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was a little cramped but overall not bad. Host was very helpful.
Stayed 1 night in Mar 2023

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice unit
Compact unit with shared seating outside. Friendly and helpful hosts. Walking distance to town centre and beach.
Stayed 2 nights in Jan 2023
Response from Southpacific on 25 Feb 2023
thank you for your comments

6/10 Okay

Feng Shan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is very clean and the area is quiet. Although it is not really at the central of the area, but it is within the walking distance to the central area. In general, I should say everything is ok except the friendliness of the staff.We arrived a bit earlier around noon time and the check in time is 2pm. We were told that the room was not ready and can't check us in and we were perfectly fine with that. We said we come back later. The thing happened subsequently is a bit surprise to me. When I and my wife asked if there is a toilet that we can use before we leave. We was told there isn't, all the toilets are in the rooms and we can't use it. That really surprised my wife and myself, I believed the gentleman saw the surprises on our face, and just a few seconds later, he said maybe you can use another toilet and he let us use it. I think it's pretty common for having a toilet around the reception area and it can be used by anyone not just the customers and we are the customers.
Response from Southpacific on 19 Jan 2023
No, we don't have a toilet at reception, we are a small motel and all toilets are in the units. Like all motels we have only between 10am and 2 pm to clean all rooms and get them up to the standard required for health and safety. There are public toilets across the road and at different place throughout the town. It makes it very hard for our hard working staff to do their job and have people demanding the rooms before 12pm. A little understanding for what they need to do would be very helpful.

10/10 Excellent

Shontelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but loved the location so close to town and very friendly & helpful staff. Would return again definitely!
Stayed 1 night in Dec 2022
Response from Southpacific on 19 Jan 2023
Thank you, we look forward to seeing you again.

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and friendly couple. Great stay.
Stayed 1 night in Dec 2022
Response from Southpacific on 19 Jan 2023
Thank you, it was lovely to meet you.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely place to stay. It was unfortunate that the kitchen was being renovated so there was no bar and restaurant facilities which we were looking forward to but never the less it was a lovely room with a great bed and very friendly people running the place.

10/10 Excellent

Glennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was recommended.
Stayed 1 night in Oct 2022

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Lovely owner. Would definitely recommend this place.
Stayed 1 night in Sep 2022
Response from Southpacific on 7 Oct 2022
Thank you

6/10 Okay

Brett

Liked: Cleanliness, staff & service, room comfort
Whangamata
The 2 owners were very nice, The wife was under stress doing all the cleaning, we arrived on Sunday and they obviously had a full house on the saturday Fantastic club across the road for well priced food, and nice cafes nearby for breakfast We stayed there because of the spa pool, but that was dirty and water was murky we did not go in the pool the water was dirty, needs to be changed they advertise sky, sports was on but no movies Beds were very comfy
Stayed 1 night in Sep 2022
Response from Southpacific on 7 Oct 2022
Yes stress, when people come at 12.30 to check in when it clearly states 2pm check in and then get angry the room is not ready. Motels need time to get the rooms ready for the next people, plus some people don't leave at check out time and stay longer like you did. Spa pool is cleaned every day, if the people before you made a mess why not tell the motel so they can clean it up. We don't know if you don't say anything.

10/10 Excellent

Owen

Stayed 1 night in Sep 2022
Response from Southpacific on 7 Oct 2022
Thank you

10/10 Excellent

Simon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and handy to everything. Friendly staff. Clean facilities. Would stay here again :)
Stayed 2 nights in Sep 2022
Response from Southpacific on 7 Oct 2022
You were wonderful guests it was a pleasure to meet you.

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and was above our expectations
Stayed 1 night in Mar 2022
Response from southpacific on 29 Mar 2022
Thank you for your review, we apricate your business.

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service
Owners are really friendly. Great location, walkable to town and beach. Tidy quiet unit with good facilities.
Stayed 1 night in Mar 2022
Response from southpacific on 23 Mar 2022
Thank you for your review.

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Lovely staff Will deffs stay again
Stayed 1 night in Feb 2022
Response from southpacific on 19 Mar 2022
Lovely, kind and thoughtful guests. Thank you.

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Nice little unit, clean and comfortable. Good selection of crockery, utensils etc. Only thing was the toilet felt like it needed to be rotated 90° so as not to put your knees up against the vanity.
Stayed 1 night in Jan 2022
Response from southpacific on 19 Mar 2022
Thank you, but a bit hard to move toilets. I will sent this to the building committee for their thoughts.

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from southpacific on 30 Jan 2022
Thank you, you make all the hard work withal.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet clean and good location. Friendly staff Will return
Stayed 3 nights in Jan 2022
Response from southpacific on 11 Jan 2022
Thank you so much.

10/10 Excellent

Devika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, was great for our one night stay.
Stayed 1 night in Dec 2021
Response from southpacific on 11 Jan 2022
It was a pleasure to meet you.

10/10 Excellent

luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Good value, nice owners, very clean and tidy and comfortable. Everything you need to a stress free stay.
Stayed 1 night in Dec 2021
Response from southpacific on 6 Dec 2021
Thank you for your kind words

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities, welcoming staff.
Stayed 1 night in Aug 2021
Response from southpacific on 8 Aug 2021
Thank you for your kind words, it is always our pleasure to meet wonderful people like yourselves.

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to pubs etc
Lovely friendly helpful couple of owners
Stayed 2 nights in Jun 2021
Response from southpacific on 4 July 2021
Thank you for staying with us. Hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay only, compact room, clean room, comfortable bed, no issues.
Stayed 1 night in Jun 2021
Response from southpacific on 1 July 2021
Thank you, come again.

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay,
Stayed 1 night in Apr 2021
Response from southpacific on 8 June 2021
thank you

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms, very modern Kids loved the spa in the garden Friendly staff Sky TV great
Stayed 2 nights in Apr 2021
Response from southpacific on 8 June 2021
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, will stay again
Stayed 1 night in Apr 2021
Response from southpacific on 8 June 2021
Thank you, it will be nice to see you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is great. Room is very tidy. Staff are super friendly and helpful! Only problem is the spa is slightly dirty and you can see the sand at the bottom
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very spacious room, with a comfy bed and a nice shared outside space infront of the units. Bathroom is a bit narrow but easily manageable for a short stay. It's an easy flat walk to lots of shops, bars and restaurants and there is a fantastic farmers/craft market on the opposite corner on a Saturday.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and plenty of room. Safe on site parking. Friendly staff.
Stayed 2 nights in Jan 2021

8/10 Good

Tracey, Feilding

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The unit was nice and roomy, had a good sized kitchen, we had a table and chairs which was nice, we also had a couch so plenty of space to spread out. The bathroom was adequate but tired in need of an update. Over all not to bad.
Stayed 1 night in Nov 2020

10/10 Excellent

Pete, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location within easy walk to restaurants and bars, with really friendly staff.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably maintained motel with pleasant courtyard. Only a few minutes from the town's beach and twenty minutes from the wonderful unspoiled beach at Opoutere. An ideal getaway.
Stayed 2 nights in Mar 2020

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean, the only thing that wasn’t great was how noisy it was with other guests a bit loud and other doors closing rattled the room
Stayed 1 night in Mar 2020

8/10 Good

Satomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing spot for 1 night stay in Whangamata
We enjoyed staying at this property for 1 night. The outside spa was lovely. It was very quiet at night. Lady at the counter was really nice. The bathroom was small but practical. We had everything we needed for 1 night stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Good location on the main Street close to the shops and restaurants
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a tidy bathroom. Liked the outdoor sitting area. The place has all you need and close to town. Service from host are good, but don't expect a running bad and restaurant. Overall we enjoyed our stay
Stayed 6 nights in Oct 2019

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and well appointed. Comfortable bed and other furniture comfortable too. Situated very close to The venue if The event we were attending. Would definitly use this oroperty again.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Location was good and the shower had amazing water pressure. Room was a good size but the bathroom was tiny!
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpfull people clean rooms handy to all amenities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great staff, lovely clean room. Bathroom way too cramped
Stayed 1 night in Apr 2019