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"Clean room with a comfy bed and pretty view. Staff were professional and helpful. Shuttle to downtown was a nice amenity"

"Si"

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."

"Great resort , highly recommend "

"Very reasonable price. Near downtown Newport vs. other Middletown hotels. Breakfast sandwiches were just adequate. Microwaved food is rarely good."

"Room was clean and comfortable, check in and out was easy and quick with staff. There was enough parking."

"Everything was fine. Nothing special"

"Awesome location Thought it was just ok for the price. Staff was excellent "

"N"