Cairn Hotel Group in Weston-super-Mare

"Reception staff were excellent. Room good. Brown’s restaurant good. Hotel has it’s own car park. "

"Everything was great, thank you."

"Room was clean but hotel definitely needs upgraded."

"The room was small but comfortable and service was good. Breakfast was excellent but the one lady on duty was overstretched - at least two were needed to clear tables, keep food and juices topped up etc."

"This hotel has seen better days… the location is great but the rooms need a serious upgrade. The carpets desperately need to be replaced. The mattress was so used and worn that it almost folded like a taco when laying on it. Super noisy from people walking upstairs and slamming doors, and a cleaner vacuuming in the morning banged on the wall of my room a few times. There were mysterious drips and stains on the walls. Everything just felt really gross and grim and I’m glad I was only here for three nights as I didn’t sleep well at all. The staff were friendly though and the foyer is nice looking, I can tell it would’ve been a lovely hotel in its prime. Sad to see it has not been kept up very well."

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"Good accommodation. Breakfast let it down. Good food but hot breakfast was only tepid each day. Gluten free bread was wrapped and had a separate toaster which was great. Could have done with information on visitor attractions nearby"

"A great all round hotel "