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"Breakfast was very good although on a Sunday morning they had 2 staff working, so some of the tables were left with used dishes and took a long time to clear. Some breakfast items such as the orange juice, bacon and croissants had been empty and missing for longer than they should have been. On the Monday morning with less guests, the breakfast was exemplary. Room was great, it was a studio room, with a fridge, microwave, kettle and utensils all supplied, along with kitchen roll, washing up liquid, teas, coffee, bottled water etc. Bed was comfortable and housekeeping was excellent. Shower was large, water pressure not great, but adequate."

"Staff was so friendly, hotel was so convenient, buffet is by far excellent compared to others. Will definitely come back again next time."

"Their breakfast has lots of options to choose from 😋"

"We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean."

"I did a quick 2 days to enjoy Switzerland while staying in Italy. The facility, shuttle service, food and staff was wonderful! Mr. Abraham at the front desk went far and beyond to make sure my tour to the Glacier 3000 was sorted properly and the van came to the hotel instead of meeting them at the airport. I would stay here again."

"One of my best experiences. Friendly staff, cozy and clean room with a spectacular mountain view. The only drawback was the steep streets leading to the property, but the vehicle they provide for guests made our stay much better. I would definitely return to this charming hotel."

"We stayed here for 1 night in December. The hotel is in a great location, beautifully decorated and rooms are great. The reception lady was really helpful and gave us a map and showed us where everything was. Breakfast was great too, lots of choice. Would definitely stay again. "

"Never ate breakfast at the hotel. Coffee and tea available all day in lobby. Lobby Bar was excellent. Overall a 10/10. Staff room location perfect. Wonderful will go back and recommend to others. Wonderful trip to the Christmas Markets!!!"

"The food was incredible. Staff super friendly & accommodations were second to none"