Exterior
Check availability

Reviews of The Hollies Inn

4 out of 5
The Hollies Inn
55 Westbury Leigh, Westbury, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 244 reviews" "
Rating 8 - Good. 99 out of 244 reviews" "
Rating 6 - Okay. 20 out of 244 reviews" "
Rating 4 - Poor. 11 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended! Staff super friendly and helpful, great food especially breakfast. Bed slats needed fixing and TV channels were very limited, but these were just niggles in what was a very pleasant weekend stay.
Stayed 2 nights in Apr 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of character, plenty of parking space
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and friendly. Easy to park. Great value. Fantastic breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
We had a lovely stay at The Hollies Inn. The staff were all very friendly and welcoming. We decided to dine there in the evening and all four meals were excellent, generous portions and well cooked. We also had the cooked breakfast which were also superb. It was also a good location to travel to Longleat which was our reason for staying.
Stayed 2 nights in Dec 2023

8/10 Good

Mr Richard Evans

Liked: Cleanliness, staff & service
thumbs up!
Staff were excellent and very attentive. Food was delicious. Accommodation was quirky but well equipped. Decor was a little dated but in character with the place…
Stayed 1 night in Jan 2024

8/10 Good

GLEN

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were great and could not be more helpful. I had a late check in and they more than assisted if this time should fall into the very early hours. Attention to detail is lacking in the rooms to be fair. They are in need of an upgrade soonest. Mould around the windows is there and I had raw black water flowing into the shower. This was reported and staff cleaned it up. That said there is a clear issue with the waste water drainage system that would not be appreciated by paying guests. Clearly you can’t fix what guests will not tell you about. Hotel is in a great location for my stay. The devil is in the detail regarding hospitality. In summary, the rooms just need bringing into the 21st century.
Stayed 4 nights in Nov 2023

8/10 Good

Heather

Travelled with family
Food great, areas easily accessible all great!
Stayed 1 night in Nov 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
It suits us for a one night working stop. Quieter than Travlodge nearby, great breakfast, really good bacon.
Stayed 1 night in Oct 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok - no complaints about anything
Stayed 1 night in Oct 2023

6/10 Okay

Marion

Stayed 1 night in Oct 2023

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay on visit to Longleat
We stayed at the Hollies Inn as part of a couple of days to be with our daughter who was staying at Center Parcs for a 4 day break. We wanted to be close as we were booked as Day visitor's to the parc for 1 day and Longleat for the next day. Very easy commute between the Hollies and our daughter. We didn't book for breakfast, as we weren't sure what time we were going to meet up, but eventually decided to breakfast out in Warminster. There is a lot more to do there than in Westbury, including a lovely little bakery where we bought some doughnuts for breakfast, and 2 main chain coffee shops to choose from.
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE would recommend staying there
We arrived early but was greeted by a member of staff. She let us in and allowed us to register. We were made very welcome and taken to our room. Throughout our stay all the staff were so helpful. In fact we cannot praise them enough. Kirsten looked after us and was a real pleasure to be with. Many thanks from us both. David and Sue.
Stayed 2 nights in Sep 2023

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my customer, close to the town and convenient. The staff were very friendly.
Stayed 1 night in Sep 2023

4/10 Poor

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointing
This place has been given a AA5Star rating. We cannot agree.Serious issues with the bedroom and bathroom. Please see photos.
Shower cubicle very rusty,in need of replacing
Terrible condition of window frames
When was this last inspected ?
Stayed 1 night in Sep 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 2 nights in Aug 2023

8/10 Good

Dario

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The shower door had loose so I had to fix with screwdriver
Stayed 2 nights in Aug 2023

8/10 Good

richard

Stayed 1 night in Aug 2023

10/10 Excellent

Vikki

Stayed 1 night in Aug 2023

8/10 Good

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and homey place to stay with nice staff, but could do with some tlc. Would definitely stay again though!
Stayed 2 nights in Aug 2023

10/10 Excellent

Jamie

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Had a lovely 3 night stay at The Hollies, Clean large room with new double bed. Ceiling had been replastered and radiators had been left on. We were not told this and only turned off one the first night so we were too warm. Staff were helpful but breakfast was continental and Full English with everything, not given chance to remove items. Coffee machine was not working properly for three days we were there. Evening meal choices were limited as 3/7 (approximately) were off each night. What we ate was nicely cooked. No real ale on draught till Saturday so made do with bottled real ale. We would stay again
Stayed 3 nights in Jul 2023

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Wing Kit

Stayed 1 night in Jul 2023

10/10 Excellent

L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rosemary

Liked: Staff & service, property conditions & facilities, room comfort
A very enjoyable stay at The Hollies!
A very pleasant stay at The Hollies. The room was clean and comfortable, the staff were friendly, and there were nice areas for sitting outside in both dry and wet weather. Lots of facilities like an iron, board, hairdryer etc were provided in the room, even a fan for hot weather, but unfortunately we felt that was too noisy to use overnight for the sake of the other guests! We weren’t in at the times the restaurant was open, but the menu looked excellent. The dining room was very pleasant, and breakfast was lovely, with a great selection of items (e.g. pastries, yogurts, toast, juices, tea, coffee etc) to help yourself from while waiting for the freshly cooked full English to arrive. We would be very happy to stay there again!
Stayed 1 night in Jun 2023

4/10 Poor

Glenn

Stayed 1 night in Jun 2023

4/10 Poor

Glenn

Stayed 1 night in Jun 2023

8/10 Good

Ian A

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2023

8/10 Good

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Longleat stayover
Nice little pub. Stayed ahead of longleat visit and less than 5 miles away. Able to add breakfast on arrival for following day. Overall good place
Stayed 1 night in Jun 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely and great place to stay, we had a very lovely time on our three nights stay. All the Staff are so helpful and go the extra mile. Great breakfast and evening meals too. We are looking forward to starting there again very soon. Thank you all for looking after as. Mr & Mrs Parker.
Stayed 3 nights in May 2023

8/10 Good

Simon

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, would highly recommend
Very friendly and accommodating staff, food was lovely ! Room was very spacious and clean and had all the necessary facilities, and a nice big TV! Only criticism would be the interesting noise made when using the water in the bathroom, and the loose plaster on the ceiling in our room. However these things seemed so little as we had a lovely time. Thankyou, would highly recommend.
Stayed 2 nights in Apr 2023

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommended
friendly staff, easy access , clean and comfortable to stay
Stayed 1 night in Apr 2023

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not sure where the 8.4 comes from?
Cannot fault the staff - really friendly and accommodating. The room was large and clean. Large part of the ceiling plaster had broken away which did not leave a good impression. Windows were single glazed and so the room was very cold, and you can hear everything going on outside. Curtains were paper thin, so pretty light due to all the street lights outside. Macerator in the toilet scared me half to death when I flushed the toilet, and must have done so to the occupants of the room next door. Shower connects to the macerator pump meaning it fires off every 15 seconds or so. I can only guess how my neighbours felt about me showering at 6am. Floors are uneven and incredibly squeaky. Would make a Japanese Emperor proud.
Stayed 1 night in Feb 2023

10/10 Excellent

Abigail

Stayed 1 night in Feb 2023

8/10 Good

Eifion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very comfortable,
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
One night is enough.
The check in was easy but disappointing to learn that you needed to order breakfast the night before. We wanted to see how we felt in the morning but this isn’t an option so had to find other breakfast arrangements. Food was nice, good portions but lack of allergen information isn’t great. Having to trust people’s word on what things contained isnt a great way to handle things. Most people provide a folder with all ingredients. Room was ok overall, shower could have been cleaner and unfortunately we couldn’t use the drinks facilities as the kettle was badly scaled and we gave up trying to rinse out. We headed down to speak to someone but no one was on site at that time (6:30am) so again just left early to seek other arrangements.
Stayed 1 night in Dec 2022

10/10 Excellent

STEPHEN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was large, clean and warm. nice ensuite. staff friendly. Downside was the noise from the bar, making it difficult to sleep. it was ok when the bar closed.
Stayed 1 night in Dec 2022

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When you have four empty rooms and one of them has a large section of plaster missing from the ceiling, why would you show your only guests to the room with the defective ceiling?
Stayed 1 night in Dec 2022

8/10 Good

Marc

Stayed 2 nights in Nov 2022

10/10 Excellent

Nick

Stayed 1 night in Nov 2022

8/10 Good

Alex

Stayed 1 night in Oct 2022

10/10 Excellent

Madeleine

Stayed 1 night in Oct 2022

10/10 Excellent

Cameron

Stayed 1 night in Sep 2022