West Oak Hill Hotels, Austin

"Great stay! The room was spotless."

"Hotel review Austin There were multiple things wrong with our stay from broken irons and ironing boards (had to call for a new iron that took a while to be delivered), to paper thin walls, to tar smelling parking lots and lobbies at check-in (asked front desk about it and she just laughed), to being woken up at 3AM because the couple next door to us was blasting music and having aggressive and obnoxious sex. I tried calling the front desk for 20 minutes (not an exaggeration, look at the call log) before someone finally answered and said there were a lot of people checking in at that time…at 3AM? Ya right. One, that a large group checks in at 3AM and two, it takes less than 5 minutes to check into the hotel. Did you have a caravan of people checking in? No way it took so long. At some points, the noises coming from the room were concerning and freaked my pregnant wife out. Then it took another 10 minutes before someone finally knocked on their door to quiet down. Did it have an effect? No the couple went right back at it a couple minutes later and I had to call again. This time, it took a couple minutes before someone answered and another bit of time before they came upstairs (by that time the couple had settled down). After this experience, it was extremely difficult to get back to bed. Adrenaline surging thinking I may have to handle this myself not knowing what to expect. That’s how messed up the situation was. I don’t know the kind of establishment you run and the client"

"I enjoyed my stay recommend anyone staying here even locals like me. "

"Comfortable "

"Staff Was Great Ans Very Helpful But The Room Had A Weird Smell To It And Restroom Tub Could Use Better Cleaning"

"Welcoming staff, Cool Vibe and quiet "

"Room was clean. Finding the room was an adventure. Had to check in at the indigo hotel go up there elevator follow some signs with twist and turns and find the elevator for the Holiday Inn express. Use that elevator and then find the correct floor and room. The a/c in room was very loud it woke me up several times turning off and on. They provided earplugs there is a music venue across the street which is why we stayed there. Honestly would only stay again if going to the same venue and the price was lower than competitors in the area. "

"Everything was perfect!!"

"Hotel was amazing! Cool bar with a breakfast buffet in the morning. Rooftop pool was great."