West Hills Hotels, Spokane

"Spotless and comfy "

"I was pleased with my experience at Hotel Ruby. Very clean. Nice helpful staff. The free breakfast was limited but definitely suited what I wanted. I would stay there again."

"Beautiful historic hotel- bed is quite high off of ground which could be difficult for some ."

"Great location for walking. Walk the falls of the river, the large parks or downtown. Daily free cocktails and food. Nice breakfast included. Very curious and friendly staff. Got the room with a balcony overlooking the river and it was well worth the extra money"

"Loved the breakfast"

"Great place to stay. Complimentary breakfast was good, pool and hot tub was fun! "

"Only had one agent to checkin…. Line was almost out the door. Finally a 2nd agent came in….. we had to fix the toilet in our room!! Also was not provided enough towels . Our reservation was for 3 and only had linens provided for one!! When the front desk was contacted we were told housekeeping was not in yet (a 45 minute wait!) unacceptable to us as we were planning to be out the door before then! I asked if maintenance or someone other than housekeeping could provide the towels….which is what happened but the front desk did not offer that upfront!! Just little things that added up to to make my stay disappointing!! Went and stayed at a different hotel 2nd night that was nearby and will choose it over the Centennial in the future."

"Lots of places to stay in Spokane….would choose to stay here again! Walking distance to the veteran’s arena ….."

"I wanted to love this hotel because it was so cute, but we had a lot of inconveniences. First of all, our room had a cat pee smell that we could hardly stand. We tried to turn the heat on because the room was very cold, but it had a burning smell, so we left it off. The remote for the TV didn’t work so we had to watch one channel. We woke up a couple times to people being loud outside our room. We were only there for around 10 hours, so we didn’t complain. The train noise didn’t bother us. The staff was really friendly and I liked chatting with them. "