West End Hotels, Lancaster

"Nice staff! Quaint and comfortable rooms. Enjoyed it very much and would stay again for sure."

"Such a unique cute little place to stay. Excellent restaurant at the motel. Petting zoo for the kids. Train rides up the road. My kids loved sleeping in a train. Staff was very friendly."

"This was my second stay here in the last 2 months. Like the hotel. Breakfast is decent and free so that’s a plus. Rooms have always been clean and it’s been convenient to the locations I was heading. They’re changing to Marriott. It’ll be interesting to see how the rates change because they are very reasonable. My only complaint is the ice machines should be maintained a little more. And most hotels do this but I’d like to see breakfast at 6 on weekends as well. Maybe even 6:30 rather than 7. Having to be at my destination by 7/7:15 (usually no more than 10min away) it’d be nice to take advantage of the hotel breakfast that’s included with the room. But overall, good place to stay and value for your money. "

"The first thing I will say was I enjoyed my stay. In my opinion, the most important thing is the cleanliness when it comes to hotels. The sheets, blankets, and linens were very clean. Smelled great. I even checked the mattress for bed bugs (as I always do) and it was perfectly clean. Parking was easy and free, restaurants and shops nearby. More affordable than other places around. The biggest issue was the room amenities. No microwave, but more importantly, no coffee. Not even a single serve coffee pot. They do have coffee in the main lobby which is fine but I feel like every hotel/inn needs a coffee pot in each room. People travel, they want hot coffee. Also, the television had basic cable which was great. However, the kids channels (Nickelodeon, etc) were not part of the cable package. But it was every kids channel. If you bring kids, they will have nothing to watch on TV. Onto more good things…. Staff was great and very nice. Shower was clean. Nice shampoo, conditioner, and body wash. Hand soap, makeup wipes, all good. This is a nice little cute inn. And I would visit again. "

"Great"

"Great stay, great pool. Clean"

"please provide water bottles in the room"

"Breakfast was mid!!! It was all frozen and prepackaged food. The customer service by the staff was excellent and the property was pretty clean. I will stay here again."

"Breakfast provided was great!! Property is very nice, staff is professional and helpful.. Location is great and rooms are attractive and comfortable."