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"Once we got checked in, everything was great. During our check-in, staff was hit hard by a large tour group as well as individuals like us. They handled it smoothly and professionally. Parking for check-in is a little challenging—no driveway & just room for 3-4 cars on the street. Parking on the property is easy (charged at a rate of ~$25 per day). We learned there was a free parking lot for hotel guests a couple of blocks away; we didn’t hear about it until we were leaving. This is an older property in a nice neighborhood; rooms were spacious and well maintained. If you decline housekeeping services, $10 per day is refunded to you. Complimentary breakfast had plenty of options & was well staffed; food options were replenished frequently. Tip: go early if you can. Seating is limited. Free laundry a plus. Well-run establishment. We would stay here again. "

"Great stay, quiet, nice service. Just wish they had somebody talking in french at the reception."

"Overall Rating: ★★★★★ (5/5) My stay at the Fairmont Château Laurier was absolutely exceptional. From the moment I arrived, the service was warm, professional, and attentive. The historic charm of the building is undeniable — it feels like stepping into a Canadian castle with all the modern comforts. My room was clean, elegant, and offered a beautiful view. The bed was incredibly comfortable, and every amenity was thoughtfully provided. I also really appreciated the central location — perfect for exploring downtown Ottawa, Parliament Hill, and the Rideau Canal. Dining at the hotel was also a highlight, with delicious food and impeccable service. Overall, I highly recommend the Fairmont Château Laurier for anyone looking for a luxurious and memorable stay in Ottawa. "

"As expected from IHG GROUP"

"Amazing hotel for. good"

"Nice clean hotel"

"central - neat - perfect "

"Enjoyed our stay."

"Excellent location and spacious rooms."