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Reviews of Gale Street Motel and Villas

3 out of 5
Gale Street Motel and Villas
40 Gale Street, West Busselton, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 291 reviews" "
Rating 8 - Good. 106 out of 291 reviews" "
Rating 6 - Okay. 20 out of 291 reviews" "
Rating 4 - Poor. 5 out of 291 reviews" "
Rating 2 - Terrible. 1 out of 291 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,friendly staff always willing to help,everything you need for a memorable stay. Will definitely stay again. Parking outside room,security gate,great barbie area. All in all fantastic stay !
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph, Perth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Staff very friendly and accomodating. We stayed in the 2 bedroom unit a bit outdated but very clean, tidy and comfortable. Stove had gas elements that you had to use a match to light. Toilet and Shower fresh and clean. Lounge suite a bit worn, TV only have your plain digital tv channels. Beds very comfortable. Reasonably priced at $180 per night
Stayed 1 night in Aug 2022
Response from Lynn on 27 Aug 2022
Hi Joseph,Thanks for a great review, it was our pleasure to have you stay at Gale Street and we hope we see you again very soon.

10/10 Excellent

DEBORAH

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Microwave did not heat .
Stayed 1 night in Aug 2022
Response from Lynn on 4 Aug 2022
Hi Deborah, Thank you for a lovely review, I will have the microwave inspected today. Thank you for letting us know. Regards Lynn

10/10 Excellent

Peter

Stayed 1 night in Jul 2022
Response from Lynn on 27 July 2022
Hi Peter, Thank you for a great review. Regards Lynn

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Lynn on 27 July 2022
Hii Darryl, Thank you for a great review. Regards, Lynn

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Sumesh Puthiyaparambath

Disliked: Cleanliness, staff & service, property conditions & facilities
Bit disappointed
Stayed 1 night in Dec 2021
Response from Krys Bliss and Kelli on 5 Jan 2022
Hello! We are sorry you were disappointed in your stay with us. We always appreciate feedback and would prefer to know why you were disappointed so that we may address any issue or discomfort you experienced that we are unaware of. Cheers

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient. Staff are very friendly. The facilities are clean even though it is due for a renovation soon. For the value, it was a great place to stay.
Stayed 1 night in Dec 2021
Response from Krys Bliss and Kelli on 1 Jan 2022
Thank you for your kind review and we are pleased you enjoyed your stay. We look forward to hopefully seeing you again in the future! Cheers

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet and comfortable.
Compact, clean and comfortable. Excellent location, walking distance to city centre. Will definitely stay here again when next in Busselton.
Stayed 1 night in Dec 2021
Response from Krys Bliss and Kelli on 16 Dec 2021
Thanks for your positive review Colin! We are glad you enjoyed your stay, see you next time!

10/10 Excellent

Martin

Stayed 1 night in Dec 2021
Response from Krys Bliss and Kelli on 22 Dec 2021
Thank you for your kind review. We hope =you are able to visit us at Gale St Motel & Villas another time

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful little flat within a lovely family home situated in a quiet neighbourhood. Spotlessly clean with stylish furnishings. Every amenity you could need is provided. The host was very welcoming in her communications and information for contactless check-in was clear and easy to understand. It is under the main roof of the house (but with your own entrance and no shared areas at all) so not sure it would suit noisy night owls - but as a single mature lady travelling alone it suited me perfectly! I highly recommend this place.
Stayed 1 night in Oct 2021
Response from Krys Bliss and Kelli on 10 Oct 2021
Hi Tanya! We would love to take the credit for this lovely review -but I think you have put review on incorrect accommodation as we have motel rooms and villas. I am sure the accommodation you stayed at would love to see your review .

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay. Great customer service. And very clean.
Stayed 2 nights in Sep 2021
Response from Krys Bliss and Kelli on 3 Oct 2021
Hello! thank you for your review. We are pleased that you enjoyed Gale St Motel.

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2021
Response from Krys Bliss and Kelli on 30 Sept 2021
Thanks Neil for your positive review, see you next time!

8/10 Good

Noralladin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach
Stayed 1 night in Sep 2021

8/10 Good

Hanna

Stayed 1 night in Aug 2021

10/10 Excellent

Geoff, Kalamunda

Travelled with family
Liked: Staff & service, amenities
Close to town centre, quiet and relaxed, friendly and helpful staff
Stayed 4 nights in Aug 2021
Response from Kelli & Krys on 27 Aug 2021
Hi Geoff, thanks for your positive feedback!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no ch7 on the TV
Stayed 1 night in Aug 2021
Response from Kelli & Krys on 1 Sept 2021
Hi there!! Apologies if you experienced a problem with the TV channels. In the country we have GWN(usually ch6) which is Ch7 - but some days (very rarely) throughout the whole SW - it goes off air. I do recall a day not so long ago when this happened. Unfortunately it is out of our control. I do hope -that you still enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walk into CBD or beach
Stayed 1 night in Aug 2021
Response from Kelli & Krys on 9 Aug 2021
Happy you enjoyed your stay! See you next time...

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously booked back on the 25th of May, not paid for, then when I went to confirm on 22nd July I couldn't get through on the old phone number, so then had to book again on line and pay by credit card. When we arrived in a Busselton from Perth on 23rd July we had quite a mix up as there were 2 bookings for me. Kelly is still in the process of working out the end cost of $360 as opposed to the $464.18 (pending) I paid by credit card.
Stayed 2 nights in Jul 2021
Response from Krys Bliss and Kelli on 22 Sept 2021
Hi there!! we are sorry you had issues with this booking. New owners took ownership on June 1st and therfore there obviously were some issues relating to that. Hopefully you enjoyed your stay and we hope to see you again.

10/10 Excellent

Pia

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Well organised for late arrival. Clean. Good air conditioner and room lighting. Paper thin walls and therefore noisy. Towels for two when three were on the booking. Cramped.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, secure and well appointed! Will stay again.
Stayed 3 nights in Jul 2021

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2021
Response from Kelli & Krys on 8 July 2021
Hello! We are pleased that you enjoyed your stay and rated us highly. Thank you! Hopefully we will see you again.

10/10 Excellent

Yi Bing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay! Convenience location, comfortable and clean rooms, great service!
Stayed 1 night in May 2021
Response from Manager on 4 June 2021
Hi Yi! Thank you for your comments. We are so pleased you found Gale St Hideaway to your standard. We hope to see you again!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, and value for money.
Stayed 1 night in May 2021
Response from Kelli & Krys on 11 July 2021
Hello! Thank you for your review! We are please that you found Gale St Hideaway a great place to stay. Hopefully we will see you once again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautifully presented. Highly recommend
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a great surprise package. Due to the Covid lockdown we had to cancel a booking a Mandurah and stay in Busselton an extra 2 nights. The rooms have clearly been given a 5 star design makeover which was very classy and comfortable. Not a typical motel room at all. The owners were really helpful and flexible given the Covid situation. It is a few minutes walk to town, the famous Jetty, restaurants, and the main beach at the end of the street, location location location. Anyone visiting the South-West really needs to check this place out.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from Manager on 19 Apr 2021
Thank you for taking the time to rate our property. We are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat facilities. Quick and easy check in. Will stay again!
Stayed 1 night in Apr 2021
Response from Manager on 19 Apr 2021
Thank you for your lovely review. We are glad you enjoyed your stay. We hope to see you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Great location, handy to beach and town
Stayed 3 nights in Apr 2021
Response from Manager on 13 Apr 2021
Many thanks for your review.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont know what it is this question is asking and I am going
Stayed 1 night in Apr 2021
Response from Manager on 13 Apr 2021
Thank you for taking the time to rate our motel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, room was spotless and the hosts welcoming. Have recommended to friends already and will be back ourselves
Stayed 2 nights in Mar 2021
Response from Manager on 3 Apr 2021
Thank you so much for your lovely review. We are glad you enjoyed your stay. We hope to see you again.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2021
Response from Manager on 29 Mar 2021
Thank you for taking the time to rate your stay with us.

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway trip
We totally enjoyed our stays and the location was the best. Was quiet of s night and no worries parking. Could walk to jetty and Main Street.
Stayed 5 nights in Mar 2021
Response from Manager on 29 Mar 2021
Thank you for your review. We are glad to enjoyed your stay. We look forward to seeing you another time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic little motel! Location is PERFECT! Short stroll to the stunning beaches, short walk into city centre - perfect central location. Rooms and facilities were all beautifully presented and clean. Prices are very reasonable and we were very surprised at the value for $$. Staff were lovely and very welcoming. One of the best stays we have had in the region!
Stayed 2 nights in Mar 2021
Response from Manager on 21 Mar 2021
Thank you for your lovely review. We are glad you enjoyed your stay in Busselton with us. We hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Manager on 29 Mar 2021
Thank you for taking the time to rate our motel.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Manager on 21 Mar 2021
Thank you for your rating. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice comfortable clean room for a great price
Stayed 2 nights in Jan 2021
Response from Manager on 21 Mar 2021
Thank you for your lovely review.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021
Response from Manager on 21 Mar 2021
Thank you for taking the time to review our motel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious & convenient location. We’ll definitely come back!
Stayed 3 nights in Jan 2021
Response from Manager on 26 Jan 2021
Thank you for your review. We are glad you enjoyed your stay.

8/10 Good

Paul, Beldon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in great condition however there was an issue with a screeching shower in our bathroom when the person next door was having a shower. I think it also affected the guest on the other side of them also who went and banged on their door angrily to advise them what was happening.
Stayed 1 night in Jan 2021
Response from Manager on 26 Jan 2021
Thank you for your review. We will look into this issue to sort asap.

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon played up but nice location and room. Would stay there again
Stayed 1 night in Jan 2021
Response from Manager on 14 Jan 2021
Thank you for taking the time to write your review. Can you please advise your room number so we can check the air con to ensure it is on the correct settings and see if there is a problem, as we are unaware of any issues. Many thanks.

10/10 Excellent

Grace, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent last minute stay - lovely facilities & manager. Would thoroughly recommend both for location and price point.
Stayed 1 night in Jan 2021
Response from Manager on 12 Jan 2021
Thank you for taking the time to review our motel. Lovely comments. We are glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Just a short walk from the beach and bars🙌 Had a fabulous couple of days in Bussleton
Stayed 2 nights in Dec 2020
Response from Manager on 31 Dec 2020
Thank you for taking the time to write your review. We are glad you enjoyed your stay. We hope to see you again.

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
I liked that the motel was generally clean and had security gates. I didn't like the shower (it had low pressure and the temperature was difficult to set) and also the fact the kettle had some debris inside it. After checking out, extra funds were debited from my debit card for no reason so I had to contact them to get it refunded.
Stayed 2 nights in Dec 2020
Response from Manager on 31 Dec 2020
Hi Errol. We are sorry you did not fully enjoy your stay. We do apologise about your shower pressure. That is being sorted today. Unfortunately we do get lime in our water and that leaves debris in the kettles. We try to check them very regularly and the filters prevent it from being poured out of the kettle. Unfortunately your card was charged a small booking fee in error, which was rectified immediately. Errors do occur, particularly in these peak periods.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was extremely secure so you could leave your vehicle without any worries.
Stayed 1 night in Dec 2020
Response from Manager on 22 Dec 2020
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you the motel was very clean and the service good we will use you when we come back over
Stayed 1 night in Nov 2020
Response from Manager on 2 Dec 2020
Thank you for your review. We hope to see you again.