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"Unfortunately the air conditioning in the bedroom did not work, temperature was 22-23.5 degrees. It was very difficult to sleep at night as hot air blown through system and I was exhausted after my stay. In the business events area temperature reached 24 degrees during the day and it was very uncomfortable. There are no windows which can be opened. The room service meals were delivered, first evening the bread was so hard it was completely unbreakable, it had possibly been microwaved and could not be eaten. I ate the food as no other option but could not recommend it. The reception staff were friendly and helpful. Unfortunately there are clearly issues with the building which need to be addressed."

"Great hotel!!! "

"Great room but a little expensive but I guess they have the monopoly being so Close by Breakfast was good also plenty choice "

"Not happy with Hotels.com at checkin. The price I actually paid was more than the hotel said I had paid. Queried this with Hotels.com and was told I should not have been told that price by reception, as that was Hotels.com negotiated price. I told reception this and they said this is what is always shown to guests. I had to sign the printout. Not happy. Lovely room and comfortable beds, the carpet was an awful pattern though. Might give you a migraine or epileptic fit! No plug or light by the kettle and tea and coffee making station. Had to ask for extra supplies though, as not enough to actually make two drinks with. Bring your own biscuits as none supplied. Breakfast was ok, but like a lot of hotels the fried eggs were not fried, but steamed! It’s not the same! Lots of parking. Quiet and in a nice parkland. "

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"Visited this hotel 10 years ago. Was so fresh back then and clean. Now real bad. Property needs full overhaul. Bath overflow was disgusting. Black hair like material sticking out. Windows dirty and surrounds cracked. Very disappointed"

"The breakfast was good. Early check-in wasn't available. Convenient location. Quick access to major things within London."

"Room was a little dated however clean and tidy Bed was comfortable slept well peaceful nice view out of window 8th floor! Facilities great a safe tv fridge hairdryer iron kettle tea and coffee what more do you actually need? We enjoyed our experience didn't use bar or restaurant so cant comment. We did travel by train (just 10-15min walk to hotel down high st)but found out they have free parking which is very unusual for the london area so may consider a return with vehicle."

"Room was small but well located. Staff were extremely helpful!!"