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"The breakfast was good but the food offering in the bar when the restaurant is closed on Sunday and Monday is very poor"

"The parking was easy and the staff very helpful"

"The spa changing rooms could do with a revamp - they are small, .cold and they don't smell great. More loungers around the pool area would add to the experience too. The corridor leading to the toilets off reception smells terribly and it was the same last time we stayed too, Other than that, the hotel is lovely, the food in the Palm Court is great and the breakfast great too. The treatments in the spa were also amazing. Bathrooms great in the rooms too."

"amazing stay, clean room, lovely staff very attentive left us some muffins and a happy anniversary message in our room! yummy breakfast, spa was so nice, lovely pool and gym, massages were so relaxing too!"

"The room was clean, though the sofa bed had a very thin mattress so you felt the bars in the bed frame, very uncomfortable. Pool was nice. Strange rotton milk smell in parts of corridors "

"Room was clean and comfy, breakfast was nice,and plentiful with polite staff"

"The room was okay. Though to be fair clean. The beds were a tad uncomfortable. The bed had a ridge at the side so probably needs a new matress. The pillars were cheap. One was too low and two were too high. The breakfast was of a reasonable standard. Though I doubt whether the sausages were Welsh sausages. Probably cheap sausages from wholesale suppliers. I used to make sausages and these definately werent home made. The buffet was very average. The bread was cheap commercial bread. The yogurts were full of ultra processed rubbish. Someone needs to take control of this aspect of the experience. On the positive side the location and the Staff were very pleasant. Not sure whether I would be back in a hurry. "

"Shower mixer faulty. Couldn’t reach tepid temperature…. No refund offered after complaint."

"Central location of hotel is excellent. The room I was initially allocated had damaged drawers but the staff willingly offered an alternative room which was fine. The staff were friendly, welcoming and helpful - thank you for a lovely stay x"