The Good = Beds very comfortable and good shower pressure. Breakfast selection good and plentiful. Very handy walkable location for Queens Wharf, Te Papa, Cable Car, Lambton Quay etc. The gentleman on reception when we checked out was amazing, the process smooth & he was happy to hold our bags for a few hours until we needed to go to the airport.
The Bad = Unfortunately staff on check in were rude, surly & unhelpful. Seemed to be confused about two rooms being booked under one name. No explanations on the hotel amenities or breakfast times. While you expect to provide a credit card for any incidentals you don't expect to have $300 charged immediately and told it was for any property damage & will be refunded after your stay - really not a nice way to greet your guests!! The one night we did eat in at the hotel restaurant they were very understaffed and it was a long wait to receive our meals. Hotel rooms and corridors are looking tired and in need of a refresh.
I would not plan to stay at the Ibis Wellington again.