"We stayed for one night during our travels. The room was nice, bed was comfy. But we kept hearing a loud bang in our room every 15 minutes which prevented us from sleeping. We did stop downstairs for breakfast. The food was really cold when served. I mentioned to the front desk and manager about the noise and they said they would comp us but never did. Expedia has reached out several times and they don’t reply or answer, they just put them on hold. Poor customer service. Just be careful as they will tell you one thing and not do it."