Hotels with Pool & Resorts in Waterhead from AU$160

"Overall, fantastic hotel bar a couple of issues. Firstly, the room we stayed in was numb er 82, one with 2 bedrooms, one huge and one small. It is the small bedroom where I had a problem with whereby, the window, its main part, has a catch/lock at mid height missing. As a result, the window is only secured at the bottom by another catch. The night we stayed happened to be a very windy, gusty night and every now and then when the wind was strong enough it caused the window to flap, producing loud noises in succession. It kept me awake until 1.30am when I had to get up and open the window partially. This reduced the pressure difference between the inside and outside and the noise stopped enabling me to eventually fall asleep. Please fix this window for your next guesses. Second issue: The dinner we had in the bar area, was very good in terms of food taste and services from staff. However, we felt while the quality is very good, the quantity didn't quite cut it and match the price we paid for, especially the main courses, which contained enough meet, but lacking the starchy sides, in our cases potatoes or chips. Some people like us would want to feel a bit fuller straight after the main course, with perhaps 30% more of starchy sides. Anyway, that's our view."

"A beautiful hotel in a stunning location."

"Walls paper thin, could hear everything in the rooms next to us. Tv didn’t work because of the signal. Could not sleep because of the noise. "

"Rooms were decent in size. The view was amazing. Breakfast was also decent, however less options for vegetarians. Overall it was a quite relaxing stay. "

"Clean rooms, attentive staff and with a great breakfast selection to start your day off right "

"Room was clean and refurbished but let down by the bathroom The toilet was badly located and toiletries insufficient ( particularly as there was nowhere to shower in spa) due to no changing rooms being available Parts of the hotel have been refurbished and are lovely although often just superficial but the other parts are very tired and and unloved. Spa - the areas which were available were very good and clean but again doors were lacking in cleanliness and if you look closer corners are missed and left unclean Breakfast - was ok choice was fair but coffee was extremely poor. All staff who we interacted with were very pleasant and friendly - particularly Michelle on reception and the lady in spa at 4.30 Overall wonderful location - mainly clean and friendly staff I appreciate there is a lot of refurbishment happening with the spa and infinity pool - but it does appear that other areas are in decline."

"Fabulous upgrade to a newly decorated suite, thanks! Beautiful space and going to try and book to go again with my husband. Didn’t get time to use the facilities this time but there’s a charge to use unless you book direct. The allocation for the evening meal on the HB package is £35. You can pay extra if you so wish. We happened to be seated next to the grill area so got chatting with the cook there. I had the most amazing steak - perfectly seasoned with a sauce. He also advised on the type/size of steak options. Based on what we saw my friend had a burger. It was lush and my steak was certainly the nicest in a long time. Chips came with a herb on which detracted from the flavour and we both left a lot. Ordinary fries or plain chips would have been better. Great breakfast next day and decent sized beakers to get a drink from of machine. Lush hot choc! Two guys were on their phones at different tables discussing work matters close to me which detracts from a relaxing brekky. I was almost going to move as it went on maybe ten mins. Hospitality nationally needs to consider signs asking people to consider the impact of such calls on other diners. Selfish! The chap two tables up said he didn’t want something going in the press but he talked about it. Despite this, it’s my third stay at this hotel and can recommend. Easy for M6 proximity and half way stage for my friend and I to meet. We usually book a separate room too so we can sleep well which I did with hotels. Com. "

"All good on all fronts enjoyed our stay."

"When we arrived the reception staff was so lovely. We were travelling with my 10 month old son and they were so kind and attentive to him. It was so appreciated. The room was great, nice big bed and a cot for my baby. I like that the shower was separate from the bath too. I used the spa. Sauna and steam room are great and the changing rooms were clean and well equipped "