WaterSound Beach Hotels, Santa Rosa Beach

"Nice beach view. AC nice and cold. Staff was great and very helpful"

"The bedding couldn’ve been better, it felt like there was sand on them each time we layed on them even though we never brought sand onto the bed. Overall it was a good enough hotel for the few days we were there but the bedding was the only bad part."

"The most perfect view of the beach, our hotel room. Friendly staff. They could keep the outside tables a little cleaner. Other than that, it was a great hotel, especially for the price."

"Hotel location was ok. Longer walk to the beach than most however. The desk person that checked me in was very unfriendly. No smiles from anyone and didn't seem to care if we were staying there or not! Also after I checked in and paid she said I needed to go over to finish my checkin process with an individual at a table who was simply trying to sell entertainment packages which I refused after a few questions. NOT really a part of a check in process! Then we went to the room after dinner and the entire hallway was dark! No lights to even seen the room numbers! Very unsafe to not have the light bulbs working for guests! Also our room phone didn't work so I called the front desk with my cell phone. Maintenance did come up and fix the phone and put a light bulb in outside our room. But these issues show further lack of concern for your guests! Also we were told to call the front desk if we needed anything so the second day no new towels were left so we called the front desk and asked for 4 towels to be brought to our room and she said I could come down and pick them up! No a professional practice to make your guests feel welcome . Anyway I wasn't very satisfied with this stay. I've been to PCB about a dozen times over the years and never experienced such a lack of concern anywhere we've stayed like this!"

"Couldn’t ask for a better view right on the beach every room has balcony facing the beach and pool. Definitely will be back ! Price is great!"

"The pictures lie! There is no pool and the rooms look like something from a scary movie. The hotel is something off of girls gone wild. Don’t do it!"

"Everything was really good"

"When I booked the room it displayed room pictures and the pool that was outside and I thought I booked what it displayed but was placed in a whole different spot. There was no hot water, red stains on the shower curtain, the toilet paper holder on the wall was broken and would turn sideways when u would pull it, there were construction men outside our window so we couldn’t open it, and our view was nice but construction everywhere"

"This place is always fantastic, staff always goes out of there way to make our stay amazing. Place is spotless. "