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Reviews of El Cafe at The White Swan

3 out of 5
El Cafe at The White Swan
Banbury Street, Kineton, Warwick, England

Reviews

7.4

Good

Rating 10 - Excellent. 21 out of 90 reviews" "
Rating 8 - Good. 39 out of 90 reviews" "
Rating 6 - Okay. 19 out of 90 reviews" "
Rating 4 - Poor. 8 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room comfortable bedeasy check in and out
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dusty everywhere (even the pillows and sheets), floor needed hoovering too. Blind at window broken so people could see in and floodlight coming through all night as well as noisy from pub. Towel rail with bits broken off and burning hot with no way to switch off! Needs a good clean and refurbishing. No breakfast included - unlike advertised. The staff member was pleasant.
Stayed 1 night in Aug 2020

4/10 Poor

Jaqui

Travelled with group
Disliked: Cleanliness, property conditions & facilities
u poor
Rooms needed updating and quite muddled furniture, toilet seat broken, no WiFi as wrong code in room, booked with breakfast no breakfast facilities no milk in rooms
Stayed 1 night in Aug 2020

8/10 Good

Ian

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly place with very good food. Situated in a very nice village.
Stayed 1 night in Jan 2020

6/10 Okay

Laura

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms with great bathroom facilities - totally recommend.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stable.barn conversion. Rooms not rt angles so bed diagnl in room. Beams lots of cobwebs. Well stocked and clean linen. Bathroom needs refurb. Esp. Reskim bodged walls and old broken and holed tiles. Shower good. Dodgy mat. Curtain leaks with mould and stain. Worst is noise. Walls not insul. And thin. Heard neighb. Snoring sneeze and cough. Front door side by side opened 2 plus 3 times in evening with staff coming back explag no breakfast available cos of refurb to pub and recent taking over. This was not told to us. We were reimbursed a tenner. Did not use the pub. This place is better suited to horses.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Doug, Burnley

Travelled with partner
Liked: Cleanliness, staff & service
Fabulous proper “old time pub” friendly staff and customers. Sadly the weekend we stayed was the last for the pub as it is being changed into a tapas bar. What a shame.
Stayed 2 nights in Sep 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Quiet. Good reception and very clean
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was very nice, but as it was adjoined to a pub, the first night was very noisy with pub goers partying.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Lovely staff. Especially Sandy who made us all a fab freshly cooked breakfast. Unlimited orange juice and tea!! Amazing value. Will be back.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time at the establishment and really enjoyed it the room very nice and comfortable and the staff are extremely friendly service and the food was excellent
Stayed 1 night in Aug 2019

8/10 Good

Rhonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with some rowdy customers at the pub.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room grubby. Sticky on bedside unit, had to wash it off before we could put anything on it. Bedding stained. Carpet needed hoovering.
Stayed 1 night in Jul 2019

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness, room comfort
Pub with potential but drawbacks.
Room is across courtyard from pub, so I hoped it would be quiet. However, Saturday night the pub stays open late, till midnight I think - there were two lots of noisy parties returning from the pub and this kept me awake till about one in the morning. There is no double glazing on the window either. Also there is a strong spotlight nearby in the courtyard on all night, and as there are no curtains, only plastic blinds, this is disturbing. As i was attending my friend's mum's funeral on the Monday, I did not want any more disturbed nights, so did not stay last two nights, but stayed with my friend instead. ! The staff however very helpful.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great location in a lovely little village. Easy access to places like Stratford and Warwick. Room was a good size but could do with a bit of TLC. Housekeeping seemed to be lacking, room was a bit dusty when we arrived and the next day housekeeping had been in but not done much, didn't even make the beds. Beds were comfortable and clean. Bathroom was good size, shower was good but the cubical was a bit high up. The shower curtain failed to keep water in the shower. There were also some cobwebs in both parts of the room. On arrival we were asked if we wanted breakfast each day and were asked what time we wanted it. When we got there, it was not a set menu we were just asked what we wanted, I think I would have preferred a menu but this is just personal preference. The breakfast was lovely on all 3 days. Also at check-in we were told just shout if you need anything but we're not told what to do during the night when the pub was closed. In the room it did have what to do in event of a fire. Even though the rooms were next to the pub it was quite quiet. The only night we had some noise was Friday but all was quiet by 10:30pm. Overall the stay was plesent.
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Gave a false impression of what facilities they were advising there was no restaurant room was basic
Stayed 1 night in Jul 2019

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service
Friendly staff, pretty clean but a little 'tired' room and bathroom - shower curtain allowed water to leak on the tiled floor (even when careful). Great English breakfast. Overall good value.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Chose it for the location. Didn’t let us know beforehand that they couldn’t supply evening meal, chef problems
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice welcome room value for m9ney haf livley stay thankyou
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were no evening/lunchtime meals as advertised. Despite making the booking with breakfast included was told that this would be an additional £5 per person per day ( this was not charged as the booking stated included). The room was clean but the bathroom could have been better. There was no facility for coffee at the bar as the machine was broken. The room had no wardrobe space for hanging clothes.
Stayed 3 nights in Jul 2019

4/10 Poor

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
Could do better
On arrival we were ask to pay even though we had paid on line, we had to show our booking form to prove we had paid, we were also ask to pay £5 a head extra each day for breakfast even though our booking form said that breakfast was free.. we were told that they had changed their ruling on the 1st June and the Hotel.com had not updated their site, the room was adequate, but We had a very disturbed nights sleep due to the room having light blinds (our room 4 also had a broken blind with one vertical strip missing) when the light in the yard is left on all night kept me awake until I eventually slept with the pillows at the bottom of the bed so that the light didn't disturb me( it was that light that I could get across the room in the middle of the night without light for the bathroom)...the bathroom was overdue for a refurb with the shower base having holes in the bottom and fittings by the sink where either a shelf or cup holder should have been, the light above the sink had no tube in it, all in all a poor stay and memorable for the wrong reasons i.e an empty durex wrapper in the top drawer of the bedside cabinet.
Stayed 2 nights in Jun 2019

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable rooms in keeping with the price. Friendly staff who aimed to please. We had dinner at the Hotel which was nice but menu very limited.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was first class, and the Owner/Manager was extremely helpful and friendly, and couldn't have been a better host for Guests. Loved this hotel!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Historically good building Shame about the lack of updating and wardrobe. Bathroom bit shabby. Bed very old. Should apply for lottery money for updating such a lovely old place. Shouldn’t let these places down they are a credit to the village. Staff very helpful and polite. Great breakfast.
Stayed 1 night in Jun 2019

2/10 Terrible

Ian

Disliked: Property conditions & facilities
Poor standards
I was here the same time last year and enjoyed a breakfast at 7.30 Sunday morning,so this year no chance till 8.am,so too late for me,so I had a breakfast for my tea on the Saturday evening so at least I got one,the rooms are pretty bad as you can hear the next doors breathing,and switches on and off,also in the bathroom,if you sit on the loo,you are nursing the sink,no joke who ever did these are proper cow boys,and I didn’t have the chance to get another place I was too late,so next year I will not be here,too expensive for a bad time.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
The staff very nice and room very clean and very comfortable
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff couldn't be more helpful. Great food, evening and breakfast. The live music in the bar was great. Couldn't fault the stay.
Stayed 1 night in May 2019

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and warm, as was the bathroom. Shower produced hot water , breakfast was good and the staff were polite.
Stayed 1 night in May 2019

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old coaching inn with reasonable rooms and
Great server at breakfast made us feel welcome. The design of the bathroom would make it difficult to use for people whose smallest.dimension exceeds 16in/40cm People over 6ft might find it difficult to fit their knee under the sink when using the WC.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The room was in the converted stables ( I presume) in a courtyard behind the pub. Room was fine, nothing fancy. On the Friday night I stayed, the pub's clientele got a little noisy and were easy to hear from the room. So maybe not ideal for families or those who retire early.
Stayed 1 night in May 2019

6/10 Okay

Darren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty and noisy
Very dirty rooms. Room was not cleaned properly after the last guest had stayed there. A lot of noise from the pub with people outside the rooms drinking and shouting until very late. Wouldn’t recommend staying here Staff were good though
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Small room...very uncomfortabe bed.....very thin walls
Stayed 1 night in May 2019

8/10 Good

jasminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Good breakfast showers not operational staff unwilling to resolve
Stayed 1 night in Mar 2019

10/10 Excellent

Richard, maltby Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and lovely food
Fantastic place and really friendly with great food and staff that really make your stay a pleasure,
Stayed 4 nights in Feb 2019

10/10 Excellent

Richard, maltby Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great country pub and hotel ****
This hotel/pub is in a great location and a great place to explore the local area, Staff are great and the food was fantastic, Accommodation was lovely and just overall what you would expect from a lovely countryside pub, Will defiantly be using it again,
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is lovely! The pub so modern but cosy and the room is gorgeous!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the hotel quirky and very quaint. As I suspected, I was in a converted stable! Very cosy.
Stayed 1 night in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly pub/hotel. Very comfortable room and lovely great value evening meal. Great breakfast too. Would happily stay again. Very good value for money.
Stayed 1 night in Oct 2018