Ward Village Shops Tours and Activities

The location is awesome

We had 3 adults staying there. It was advertised for 3 adults, however, the futon foldout was only big enough for a kid. We took pictures of our adult kids and their heads went over the futon. However. After complaining, the owners dropped off a double/queen blow up mattress, about the 3 day into the stay, meanwhile one of the kids had to move into our room. So, bad news, the room was not set up for 3 adults, but good news after days of complaining, the bed was corrected.

We booked a mountain view studio with a kitchenette for three nights. The photos on the website make the rooms look so much nicer than in person. The rooms are dated and, with just a little bit of investment, could be so much nicer... and could possibly live up to the 4 star rating. The view from the harbor view rooms is truly lovely. Our mountain view room had minimal mountain, but when I sat on the balcony with my morning coffee, I could see a bit of the bay. And the view from the lobby and reception area was great. Each morning, there was coffee, fruit, and banana bread, and one can sit there and look at the bay, the mountains, and the chickens! Or bring your coffee to the floating dock and enjoy the bay from there. The service was good, requests for a couple of things were quickly met, while a request for towels took a bit of time. The kitchenette was simply, but adequately, stocked. We were on the go during our stay on Oahu, so did not use the amenities, but would have loved to kayak on the calm waters. I would recommend this hotel, for the location and the views. Our expectations on a 'resort room' were higher than they should have been, but as long as you know, then you will not be disappointed. Aloha and mahalo.