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"Very nice accommodations and wonderfully friendly and helpful staff. Definitely an enjoyable stay."

"Great hotel. Excellent bed and shower. One suggestion is to install a grab bar in the shower because it’s very slippery. We will stay here again."

"Stayed in the renovated part of the Brook and the updates are welcomed and well appointed "

"Our stay was excellent! The staff was very professional, courteous and kind. My husband and I were in Syracuse for a funeral, and the front desk representative was extremely hospitable, making sure my family was comfortable as we gathered in the lobby near the fireplace with our extended family after the funeral service. The hallways were quiet, and we had a very restful sleep. Our rooms were very clean and comfortable. Furniture was outdated, but it was not a problem for us. There was evidence of many other upgrades in the lobby: a fantastic coffee machine with complimentary coffee 24 hours a day. The breakfast was great and plentiful. Overall, we enjoyed our 2-day stay and if we need accommodations in Syracuse again, we will go back there! "

"5 star*****"

"Great helpful staff"

"It was great "

"The breakfast selection was great I appreciated the omelet station. The room was perfect, actually larger than I anticipated. I did check-in via the app and that was seamless, I did wish there was a simpler way to share the room key if someone didn't have the app, other than that miniscule detail, everything was great!"

"The room was clean and staff was very friendly. "