Suite, 1 Bedroom
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Reviews of Delta Hotels by Marriott Waltham Abbey

4 out of 5
Delta Hotels by Marriott Waltham Abbey
Old Shire Lane, Waltham Abbey, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 120 reviews" "
Rating 8 - Good. 24 out of 120 reviews" "
Rating 6 - Okay. 15 out of 120 reviews" "
Rating 4 - Poor. 5 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simone, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, welcoming, accommodating, and helpful. The nearest bus stop seemed a bit of a walk on busy roads, and cab prices varied, in particular Apollo cab charged more than others and the driver would only accept cash. Definitely worth staying if you have a car.
Stayed 1 night in May 2024

6/10 Okay

Gemima

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice property, but stated that it was newly refurbished - it needs to be renovated. The rooms had that old musty smell of when a property is old, and the air con only went down to 15.5 degrees, and is probably as old as the building. Not sure what the point of having an air con feature is when it didn’t work, it was hotter in the room than it was outside, absolutely awful.
Stayed 1 night in May 2024

10/10 Excellent

Amanda, Christchurch

Travelled with family
Liked: Amenities
Very nice stay. Hot water was a bit low on the first night
Stayed 2 nights in May 2024
Response from Front office on 19 May 2024
Dear Amanda,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness
Air conditioning was not working. The rooms were not cleaned even once during my 26/04 - 29/04 stay.
Stayed 3 nights in Apr 2024
Response from Front Office on 6 May 2024
Dear Teresa,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Good facilities. Very pleasant room.
Stayed 1 night in Apr 2024
Response from Front Office on 6 May 2024
Dear Gina,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

2/10 Terrible

Sumathi, Stafford

Stayed 2 nights in Apr 2024
Response from Front office on 19 May 2024
Dear Sumathi,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for an event we had to do in Enfield so it was much easier staying at this property rather than one in central London and having to fight traffic to get there the next morning. The staff were friendly and it is over high standard for a local hotel.
Stayed 1 night in Apr 2024
Response from Front Office on 6 May 2024
Dear Sharon,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Mihaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2024
Response from Front Office on 6 May 2024
Dear Mihaela,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Alway stay here near my family x
Stayed 1 night in Apr 2024
Response from Front Office on 6 May 2024
Dear Jacqueline,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Front Office on 6 May 2024
Dear Alastair,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The polite, helpful and courteous receptionist
Stayed 1 night in Mar 2024
Response from Front Office on 6 May 2024
Dear Samuel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Farrah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and approachable. I was given an upgrade when I arrived which left me stunned as I’ve never had that experience before.
Stayed 1 night in Jan 2024
Response from Front Office on 6 May 2024
Dear Farrah,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Balbinder, Sully, Penarth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Office on 6 May 2024
Dear Balbinder,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Norman

Stayed 2 nights in Mar 2024
Response from Front Office on 6 May 2024
Dear Norman,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Yinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay. would recommend .
Stayed 1 night in Mar 2024
Response from Front Office on 6 May 2024
Dear Yinka,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Ray

Travelled with family
The staff were all very courteous and helpful, from the receptionist, to the cleaner who showed us to our room, the head waitress in the breakfast restaurant and the Brew Bar staff. We will now make this hotel our preferred stay whenever we stay in London!
Stayed 1 night in Mar 2024

10/10 Excellent

sherjeel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Front Office on 6 May 2024
Dear Sherjeel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight and driving options. Nice to have a gym. Food in bar is quite expensive.
Stayed 1 night in Feb 2024

8/10 Good

Miriam

Stayed 2 nights in Feb 2024
Response from Front Office on 6 May 2024
Dear Miriam,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

david

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Darren

Stayed 1 night in Feb 2024

10/10 Excellent

Alvin L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to the home I had to visit. Very friendly staff. Very nice.
Stayed 7 nights in Feb 2024

10/10 Excellent

Agha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Adam

Business traveller
Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Ryan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Yagmur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Deniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

Aaron

Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ben

Stayed 4 nights in Jan 2024

10/10 Excellent

Janice

Travelled with family
Enjoyable stay
A very good two night stay, enhanced by being given a complimentary room upgrade at check-in. Spacious and comfortable, but the towel rail radiator in the bathroom was broken and we felt cold. Sub-zero temperature outside. All the staff we encountered were first class.
Stayed 2 nights in Jan 2024

4/10 Poor

Alex

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stunk of cigarettes
Booked a suite. Bed and sheets smelt strongly of stale cigarette smoke. I arrive late and didn’t have the energy to get up and go through the hassle of moving rooms thinking it would pass and just the room. However realised throughout the night the pilllows duvet and headboard just oozed of cigarette smoke. It was disgusting as wonder when they were last cleaned?
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, really friendly pleasant staff
Stayed 1 night in Jan 2024

10/10 Excellent

Eleanor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 9 Jan 2024
Dear Eleanor,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

6/10 Okay

Carol

Stayed 1 night in Dec 2023
Response from Front office on 2 Jan 2024
Dear Guest,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on 25 Dec 2023
Dear Grace,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Office on 23 Dec 2023
Dear Darren,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our property. As a teachable moment, we have shared your feedback with appropriate hotel team to make sure such issues does not occur in the future.We wish you a good day and hope to welcome you back to the property in the near future.Thank you and kind regards,Delta Hotels by Marriott Waltham abbey.

8/10 Good

Emmanuel

Stayed 1 night in Nov 2023
Response from Front Office on 20 Dec 2023
Dear Emmanuel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Vijay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear Vijay,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice overall and friendly and helpful staff
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear Daniel,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

8/10 Good

Ogechi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Office on 20 Dec 2023
Dear Ogechi,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear Martin,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant and bar, nice facilities
Stayed 1 night in Dec 2023
Response from Front Office on 20 Dec 2023
Dear David,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbey

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - relaxing and enjoyable
The level of service from start to finish was exceptionally good. There were plenty of staff on duty and they were all polite, friendly and helpful. The food, both in the bar and the restaurant, was excellent and we all agreed that it was as good as we had experienced anywhere else. All round this was the best hotel we have stayed at - and that includes several 5 star London hotels. We definitely recommend this Hotel !
Stayed 1 night in Dec 2023
Response from Pedro on 5 Dec 2023
Dear Denise,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbe

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I've ever stayed at anywhere and I've been all over the world. From the front desk at check in and out, to the cleaning staff, to the lounge area staff and anyone that works there, superior in every way. Khalid, general manager, is the best bar none. His management style, interpersonal and communication skills are far above similar positions at other hotels. Talking with staff, they say he lets them do their work. Doesn't micromanage! A blessing. Aniita in the dining room is another asset to Delta. Similar comments to her as well. I'll be back next April. Can't wait. Khal
Stayed 4 nights in Nov 2023
Response from Pedro on 5 Dec 2023
Dear Kathy,Greetings from Delta Hotels by Marriott Waltham Abbey.Thank you for taking the time to share your feedback with us. We are glad to know that you have enjoyed your stay with us. We have shared your feedback with all appropriate hotel teams to enhance our guest experiences.We wish you a good day and hope to welcome you back to the property in the near future.Thank You and kind regards,Delta Hotels by Marriott Waltham Abbe